Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de noviembre de 2023

Wendy helped me on Sunday November 5th and she was great!! Super helpful and friendly. I really appreciate how she solved the issues I ran into!! Have a great day!

Chewy's Pet Store
Canadá
Alrededor de 2 meses usando la aplicación
DSers respondió 7 de noviembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 de octubre de 2023

I hit a road block on DSERs. And Sherry was able to help me accomplish what I was looking for. Well done!

ApexPets
Canadá
8 meses usando la aplicación
DSers respondió 26 de octubre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

16 de octubre de 2023

For the past month this dreadful app has been besieged with issues. Ever since their system update, seemingly. Tracking isn't being sent to my customers (with no way to do this manually), a new layout which means orders can easily be missed (ie hiding the 'unmapped' orders in a new section), and constantly booting me out and telling me my store isnt recognised (after 3 years of using the app daily). Totally unacceptable. No offer of any refund for all of the inconvenience. Shopify needs to find a new app for dropshippers urgently. The only decent thing is the prompt customer service, hence why I've given it a star.

Furbaby Friend Gifts
Reino Unido
Más de 1 año usando la aplicación
DSers respondió 17 de octubre de 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

30 de octubre de 2023

Gostaria de agradecer pelo atendimento maravilho desta equipe, em especial a pessoa que me atendeu. Parabéns e muito sucesso e prosperidade.

Minha loja
Brasil
4 meses usando la aplicación
DSers respondió 31 de octubre de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de noviembre de 2023

I had an issue with a SKU and Olivia was very helpful in solving the problem.

ZuperPet | Your Pet's Favorite Store
Estados Unidos
9 días usando la aplicación
DSers respondió 21 de noviembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de noviembre de 2023

Very friendly and helpful. Thank you, Lily.

Blackdop
Indonesia
Alrededor de 1 mes usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de noviembre de 2023

Very quick service and efficient!

𝒜𝓁𝒶𝓉𝑒
Estados Unidos
2 meses usando la aplicación
DSers respondió 6 de noviembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 de octubre de 2023

sono stato assistito dal sig. Lucas un vero è proprio professionista mi ha subito accolto e risolto il problema consiglio vivamente l'assistenza dsers

salvocasa
Italia
4 meses usando la aplicación
DSers respondió 1 de noviembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

30 de octubre de 2023

Sally me ajudou muito, Obrigado!

Brasil Direto
Brasil
4 meses usando la aplicación
DSers respondió 1 de noviembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 de octubre de 2023

Impeccable !

Ma boutique
Francia
5 meses usando la aplicación
DSers respondió 30 de octubre de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team