Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de septiembre de 2023

I was completely stuck with a connection issue between DSers & AliExpress. I managed to connect with Isak who went above and beyond to explain to me how to solve my problem. Throughout his support he was courteous, friendly and extremely helpful. Many thanks to Isak for all your help - I hope next time I contact support, I get put in touch with you again :)

Drift
RAE de Hong Kong (China)
6 meses usando la aplicación
DSers respondió 6 de septiembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de octubre de 2023

I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!

Teezd.shop
Australia
7 meses usando la aplicación
DSers respondió 4 de octubre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

21 de diciembre de 2023

Fui muito bem atendida pela atendente Neva, ela tirou todas minhas dúvidas e resolveu meu problema, obrigada pela atenção equipe Dsers.

RIGOR LOJA ONLINE
Brasil
5 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2023

c'était super! merci pour l'aide

My Store
Canadá
4 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2023

Irene from DSers support team was incredibly responsive, and helpful, and went above and beyond to resolve my issue promptly. Thank you for setting a standard of excellence in service!

My Store
Filipinas
Alrededor de 2 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de octubre de 2023

hi everyone i had a problem with order fullfiling i contscted the live chat the girl name una help me out in seconds i will rate her 10 out of 10 best customer support ever

Sotebia
Canadá
4 meses usando la aplicación
DSers respondió 16 de octubre de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de noviembre de 2023

Amity was a great help and got me straightened out quickly! Great tool for shopify!

Preston Peak
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 13 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de julio de 2023

DSers customer service answered my email very quickly, and Rin was able to answer my questions. I appreciate the good customer service.

Sometimes, the products that you import to your Shopify store may become unavailable (for example, if the seller stops selling it). This is definitely something to keep in mind when you are setting up your own store. Luckily, DSers provides tools that help you easily find a new supplier for the same product.

Fluffitude
Estados Unidos
4 meses usando la aplicación
DSers respondió 3 de julio de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

10 de marzo de 2024

Incrivel!! Fui atendido pela Villanelle simplesmente foi paciente e brutal comigo!

Facil e Pratico
Portugal
9 días usando la aplicación
DSers respondió 11 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

31 de marzo de 2024

Isla is the top!

TecnoIsland
Italia
4 días usando la aplicación
DSers respondió 1 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team