Reseñas (26.503)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de enero de 2024

Efficient Support service, fast and easy to use. Thank you Holly

KRONOS
Francia
9 días usando la aplicación
DSers respondió 23 de enero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de octubre de 2023

I had the pleasure of interacting with Via from customer support, and I couldn't be more delighted with the level of service I received. Via went above and beyond to assist me with my issue, and her dedication and professionalism were truly exceptional.

From the moment I reached out, Via was not only incredibly responsive but also displayed a deep understanding of the problem I was facing. She patiently listened to my concerns, provided clear and concise explanations, and worked diligently to find a solution. What truly stood out was her unwavering patience and willingness to help, ensuring that I felt valued as a customer.

Via's knowledge and expertise in her role were evident throughout our interaction. She resolved my issue efficiently and effectively, leaving me with a sense of relief and satisfaction that is hard to come by in customer support these days.

Not only did Via solve my problem, but she also took the time to follow up and make sure everything was working smoothly for me. Her genuine care for my experience was evident, and it made all the difference.

In a world where customer service can be hit or miss, Via is undoubtedly a shining star. She has set the bar high for what customer support should be, and I am grateful for the exceptional service she provided. I hope that her dedication and outstanding work are recognized and celebrated within your organization.

Thank you, Via, for your remarkable assistance and for going the extra mile to make my experience a positive one. You are a true asset to your team and the company as a whole.

I look forward to future interactions with your company, knowing that Via and her team are there to support customers like me.

Posh Heaven
Bulgaria
Alrededor de 2 meses usando la aplicación
DSers respondió 30 de octubre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de enero de 2024

Efficient Support service. Thank you Blanca

Bubuline
Estados Unidos
3 meses usando la aplicación
DSers respondió 22 de enero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

11 de junio de 2024

Satisfait bravo à l'équipe

Jeanba Market
Burkina Faso
2 días usando la aplicación
DSers respondió 12 de junio de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2023

I am actually surprised with how quick painless and friendly DSers-AliExpress's support is. Holly who helped me was very patient, quick to reply so I wasn't left waiting, provided pictures and very user friendly details on how to solve my fulfillment issue. Simple and easy to understand. Thanks Holly!

The Baby Bat Shop
Estados Unidos
5 meses usando la aplicación
DSers respondió 16 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 6 de mayo de 2024

Dsers their customer support, especially Ms. Wendy, is top-notch. Prompt responses and effective solutions make troubleshooting a breeze. . Highly recommended for Shopify store owners seeking efficiency and exceptional support. Thank you, Ms. Wendy, and the Dsers team!

My Store
Estados Unidos
6 meses usando la aplicación
DSers respondió 14 de diciembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de enero de 2024

Sylvia helped me right

Soft Clean
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

Suporte rapido e eficiente!

Indeskfy
Brasil
Alrededor de 1 mes usando la aplicación
DSers respondió 28 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de enero de 2024

Muito bom!

Relisale
Brasil
5 meses usando la aplicación
DSers respondió 28 de enero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

8 de julio de 2023

Sherry did an amazing job helping me whenever I ran into issues! This app makes it very easy to find products and connect them to Shopify. I would recommend to anyone!

Drip Fitness
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 9 de julio de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team