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I spoke with Jasmine from the Customer Service Team today. Jasmine was very helpful and allowed me to ask as many questions as I needed to understand my subscription. She even offered further insight and assistance on things that I wasn't even aware of. I appreciate her help today and it makes me feel more confident with working with DSers as my dropshipping company.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...
Zico did a wonderful job assisting me while trying to fulfill my first order. I am super appreciative! So far, I am loving Dsers!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we ...
I was facing challenges with my orders and wasn’t sure where to turn for assistance. Thankfully, when I reached out to customer service, Rfimp was incredibly kind and patient in guiding me through the process. I sincerely appreciate the time and effort you took to direct me to the right resources and help resolve my issue. Your support made all the difference.
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Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help ...
I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast.
Thanks for your help
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...
i love this app! Especially the customer service, Olivia helped me solve a major issue.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. ...
Great customer service! I contacted them using live chat option and got help in just couple minutes. Fiona helped me out and answered all of my questions with passion!
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Thank you for your kind words! We’re so glad to hear that Fiona was able to assist you quickly and with such enthusiasm. We take great pride in providing fast and ...
Dsers Customer Support is Awesome. Lucy did great giving me a hand with mapping variants.
Hi there,
Thank you for your kind words! We’re so glad to hear that Lucy provided great support in helping you with mapping variants. Our team is always here to assist you!
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I am new to Dsers. I contacted today and Dsers adviser Vivian helped me and explained me a few things which I wasn't sure about. I would give her a 5 star rating for her support. Really helpful.
Hello!
Thank you for sharing your experience! We're delighted to hear that Vivian was able to assist you and clarify your doubts. Your 5-star rating means a lot to us!
If you ...
“I can’t thank you enough for your incredible help with fixing my Shopify store. You were not only knowledgeable but also patient and dedicated to ensuring every detail was addressed. From troubleshooting technical issues and functionality of my store, your expertise truly made a difference.
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We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be ...
The employee Luna is really great. She helped me with my store problems and walked me step by step. I am very satisfied with her service to me.
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience ...