Reseñas (29.833)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
14 de marzo de 2024

I received help quickly from Isak at DSers. I received a detailed answer and was provided a resolution to my issue. Thanks for your help!

Glimmer Gem
Canadá
7 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de diciembre de 2023

So far the AliExpress app is working better than some other apps out there. The customer service is great. Amity just helped me map out a product and answered another question I had and showed me pictures along the way. I would suggest though that the customer service agents ask clarifying questions instead of assuming. For example, I was trying to save the mapping but was getting an error, instead of asking how far I've gotten in the process, Amity assumed I didn't know how to do it at all.

A Pet Store LLC
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

24 de marzo de 2024

I had a request to generate but I didn't know how to use the tool correctly. Irene promptly helped me and resolved my problem. Excelent service, thanks!!

Bexpress Store
Brasil
4 meses usando la aplicación
DSers respondió 25 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de enero de 2024

This is thekitmaze store and i want to write about the customer service Sylvia from DSers support team. she really helped us with the website and assisting to solve a problem we face which is all fixed all because of her help so i want to thank her !!! shes awesome with a great customer assistance !!!

TheKitMaze
Australia
6 meses usando la aplicación
DSers respondió 30 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de abril de 2024

Hi Isla I am very satisfied with your patience I'm finish and complete my process thank you so much and good job. God bless you goog

My Store
Estados Unidos
4 meses usando la aplicación
DSers respondió 21 de abril de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de junio de 2024

Thanks aimee

Ilumni Pen
Letonia
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de junio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de abril de 2024

Isla from the customer service was quick and super helpfull.
Dsers customer service team is really great

All for my home 365
Alemania
3 meses usando la aplicación
DSers respondió 24 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de julio de 2024

suporte excelente e rápido da atendente Rita

Utyl
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 4 de julio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

21 de febrero de 2024

sandy really help me out BIG time!!! thank you so much for taking your time to make sure i fix my issue... thanks alot

Better Homes Club
Estados Unidos
3 meses usando la aplicación
DSers respondió 22 de febrero de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de mayo de 2024

Great service by Colleen! She was quick and got my problem resolved.

Thinking Like a VIRTUOUS Woman Shop
Estados Unidos
19 días usando la aplicación
DSers respondió 5 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team