Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
8 de septiembre de 2023

Lucas your amazing and even though I was confused I'm a little bit more knowledgeable. Thank You So So Much.

Kind Regards,

Adam E B Stacey
Blogger Shop Book & Gift

Blogger Shop Book & Gift
Canadá
5 meses usando la aplicación
DSers respondió 11 de septiembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de septiembre de 2023

Cynthia was extraordinarily helpful. She helped with through various challenges with pricing with different markets and others. She demonstrated professionalism and owned the problem and helped me through.

Thank you once again, Cynthia!

Urban Trend
Polonia
4 meses usando la aplicación
DSers respondió 18 de septiembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de agosto de 2023

Was not sure if my first customer orders (2x orders) were fulfilled properly. The DSers Customer Service Team contacted me back within minutes and helped me troubleshoot the issue. Jenny from DSers sent me screenshots of the steps I needed to follow making the entire process very easy - THANK YOU Jenny!!

Zephyr
Estados Unidos
2 meses usando la aplicación
DSers respondió 6 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de junio de 2023

Today I was in need of help and I was fortunate to have Isak help me. He was so patient with me because I am not computer savvy. He walked me through every step with pictures and arrows and spent a good amount of time with me fixing my problem and I can't be any more grateful for everything he has done for me. He is a great asset to your team.

Thank you
Rachel

shopgadgetsandgearhere
Estados Unidos
6 meses usando la aplicación
DSers respondió 28 de junio de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de septiembre de 2023

Isak excelente atención soluciono todas mis dudas y consultas me ayudo
mucho aparte me entrego asesoria de como hacer otras cosas mejor para
que mi tienda sea mas fluida muchas gracias isak por tu tiempo y servicio excelente servicio nota el 100%

Isak excellent service, he solved all my doubts and queries, he helped me
Much apart, he gave me advice on how to do other things better for
make my store more fluid thank you very much isak for your time and service excellent service rating 100%

Adolf-Li
Chile
3 meses usando la aplicación
DSers respondió 24 de septiembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de junio de 2023

No matter when I ask and write to their customer service, they are always online to help. This time it was Via, who helped me solve many of my requests and incredibly fast. I want to thank you and your colleagues for amazing job! Cheers!

True Gaming Zone
Chequia
6 meses usando la aplicación
DSers respondió 27 de junio de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de julio de 2023

I was having an issue with re-mapping a product for my store. I had worked with this supplier previously with no issues, but I was stumped with this. I contacted DSers customer service and resolved the issue within just a few minutes! Olivia was very friendly and helpful. She assisted with quick replies and answers to all I needed. Shoutout to Olivia! She was awesome

Mile High Pet Supplies
Estados Unidos
5 meses usando la aplicación
DSers respondió 16 de julio de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de mayo de 2023

I was so lucky to get service from Neva today as I was so confused what to do , how to do . However Neva explained me very easy way with patience , I would highly recommend her service as well as I wish to get serviced again to make things easier for.me in future support .

I really appreciate Neva for your excellent service.
Kind regards
Vic

My Store
Australia
3 meses usando la aplicación
DSers respondió 22 de mayo de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

27 de noviembre de 2023

Selena de Servicio de Atención al Cliente me ha atendido de manera excelente. Ágil y rápida me ha resuelto las dudas que tenía respecto al funcionamiento de Dsers y ha sido muy educada y amable. Gracias por tu atención.

Helana
España
3 meses usando la aplicación
DSers respondió 29 de noviembre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de julio de 2023

Thank you Eden for professional help. It was fast and she helped me find a solution in minutes that I could not solve mylsef.

Royal Design Store
Suecia
9 meses usando la aplicación
DSers respondió 17 de julio de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team