Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de octubre de 2023

Isla was very helpful in walking me through challenges with account linking, and patiently answering my questions as a new user to the service. I appreciated the detailed instructions, and to the point answers to my questions.

Remedy Zone
Estados Unidos
7 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de octubre de 2023

very good service with Gracia

Animes manga
Vietnam
7 meses usando la aplicación
DSers respondió 4 de octubre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de octubre de 2023

Alice truly helped me out today. I appreciate it.

Itrendity
Reino Unido
7 meses usando la aplicación
DSers respondió 4 de octubre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

16 de octubre de 2023

I had a pretty woman that helped me fast with every question I asked her. So I will give a Five stars to her)

Pure Pristine
Bélgica
Alrededor de 2 meses usando la aplicación
DSers respondió 18 de octubre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

25 de septiembre de 2023

Navigating the DSers app became a breeze with Krystal’s guidance! Her expertise, patience, and clear solutions turned a daunting task into a smooth and enlightening experience. Krystal went above and beyond to ensure all my queries were addressed, leaving me confident and appreciative of her exceptional support. A true gem in customer service – Krystal’s help was invaluable!

YOU ARE RICH
Italia
11 meses usando la aplicación
DSers respondió 26 de septiembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de octubre de 2023

I got my first order today for my store agothicuniverse.com & I could not figure out how to upgrade the shipping. I was freaking out but I went to the DSers Chat & Sylvia helped me! She was fast & was able to fix my problem so I could fulfill my order! I'm so happy now! I can't thank Sylvia enough. I first tried going through Ali Express chat but they just told me to cancel the order & didn't know how to fix the shipping but Sylvia sure did!! A++++++++++++++++++++ Kindest Regards, Luna

A Gothic Universe
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 23 de octubre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de noviembre de 2023

I recently had the pleasure of receiving assistance from a remarkable individual named Ralla on the DSers platform, and I couldn't be more impressed with the level of support she provided. As someone who stumbled upon a rather perplexing issue while navigating the platform, I found myself in need of some guidance.

Ralla, with her extensive knowledge and expertise, not only addressed my concern promptly but also went above and beyond to ensure a comprehensive understanding of the solution. What struck me most was her unwavering patience and willingness to guide me through the process step by step.

Her dedication to helping users like myself navigate the intricacies of DSers is truly commendable. Ralla's clear communication and friendly demeanor made the entire experience much smoother than I anticipated. I felt not only supported but genuinely cared for throughout the interaction.

In a world where customer service can sometimes fall short, Ralla has exemplified what exceptional support looks like. Her commitment to ensuring a positive user experience has undoubtedly left a lasting impression on me. I am grateful for her assistance and the outstanding service she provides to DSers users. Ralla is undoubtedly an asset to the platform, and I'm confident that her contributions positively impact the community she serves. Thank you, Ralla, for your outstanding help and dedication!

NovaVibe
Israel
Alrededor de 6 horas usando la aplicación
DSers respondió 29 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

22 de octubre de 2023

j'ai été répondu par Ralla pour une problématique et j'ai recu un super service je suis très satisfais !!!

LE COIN DES PETITS CURIEUX
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 23 de octubre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de octubre de 2023

I was having issues with my DSers connecting with my AliExpress. It took Chris just moments to rectify. Such a quick and direct response and such a lovely helpful tone, which makes the experience all the more pleasant. Very Grateful!

Teezd.shop
Australia
7 meses usando la aplicación
DSers respondió 4 de octubre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17 de noviembre de 2023

Atendente muito educada e eficiente.
Parabéns pelo excelente atendimento

Renata Ribeiro Shop
Brasil
1 día usando la aplicación
DSers respondió 19 de noviembre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team