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Jacinta was very helpful and prompt. Perfect handling
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I would like to express my heartfelt gratitude for the outstanding support I received from Lucia at DSers. Their assistance was invaluable in helping me navigate through various challenges, and their expertise truly made a difference. Lucia's dedication and professionalism ensured that my experience with DSers was smooth and efficient. I am sincerely grateful for their prompt responses, patience, and willingness to go above and beyond to address my concerns. Thank you, Lucia, and the entire DSers team, for your exceptional support and commitment to customer satisfaction.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I have had an amazing Experience dropshipping with DSers, the app is so efficient and effective and makes the process of dropshipping run not only more quick but smooth. The 24/7 assistance team is amazing, the response time is so fast and consistent. Couldn't recommend more.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian was extremely responsive and kind in helping me. And she was with me step by step until the moment my doubts were resolved.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Hello, I just received the best customer experience with my DSER Technical Support. My Representative Rita Was SUPER!!!!!!
I was totally clueless, RITA nailed it. she was so patient with me and so kind thoughtful and helpful. If this is the kind of service, I will receive from DSER I will be a Lifelong customer. RITA THANK YOU!!!!! OH and She deserves a HUGE raise!!!! BIG!!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Raphael was amazing with helping explain to me how best to fulfil my orders.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
At first I had some trouble figuring out how to set my pricing rules however the support agent Blanca was able to help me figure things out. She was very thorough and helpful in her responses, as well as replied in a timely manner. Thank you for your help Blanca
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Vivian, great customer service, fast and precise, help me with my problem right of way. Thanks so much Vivian for the great service
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Alice was extremely helpful. I'm still new to DSERS so it's all foreign territory to me. She answered my questions very thoroughly and quickly. Super grateful for her help!
Hi,
We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I love this app and aspecially the support. I had a problem which f me up the whole day and I couldn't solve it by myself. One short and simple message to a support member called Wendy was enough. She solved it just in a few sec and was so friendly I couldnt believe. She answered all my questions and was very politely. 10 stars support.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team