Reseñas (31.735)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de noviembre de 2024

I had been struggling with an email issue on Dsers for a long time, so I finally reached out to customer service. It turned out to be one of the best decisions I made. Luna, the representative who assisted me, was incredibly patient and provided clear, professional guidance. His responses were quick, and he helped me fully understand and resolve the problem. I never expected such outstanding support—Luna and the Dsers team truly exceeded my expectations. I’m deeply grateful for his help and dedication. It was an amazing customer experience!

sometica
Israel
4 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de noviembre de 2024

Now, Aurora helped me in a wonderful way and stayed with me until the end, explaining with pictures and step by step until we solved the problem. Thank you, Arwa. You are a kind person, and I appreciate you.

Tierfreundepro
Alemania
Alrededor de 1 mes usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de diciembre de 2024

I greatly appreciated the excellent and prompt support I received. Thank you for your outstanding service!

Nanag store
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de febrero de 2025

I had an issue after installing the app, but Vivian responded quickly and resolved it right away. I really appreciate the prompt and efficient support. Thank you so much!

Velouving
Corea del Sur
6 días usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you for sharing your experience! We're so happy to hear that Vivian was able to resolve your issue quickly and efficiently. Our team works hard to provide prompt and helpful support, and it's great to know that Vivian was able to assist you so effectively.

If you need anything else, don’t hesitate to reach out again. We’re always here to help!

DSers Team

13 de noviembre de 2024

Great service. You have the best service online that I ever use. Thanks, Celia

Te Quiero Fashion
Argentina
Más de 5 años usando la aplicación
DSers respondió 14 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de noviembre de 2024

Excellent service! The agent promptly resolved my issue within 5 minutes and maintained clear and professional communication throughout. Highly efficient and customer-focused. Thank you for the great support!

My Store
Países Bajos
4 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

Best technical support I have ever had to work with! Helped me solve my problem in less than a couple minutes!

PlantIQ
Polonia
2 meses usando la aplicación
DSers respondió 11 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de febrero de 2025

Je recommande cette application. Le service client est au top, Zico m'a beaucoup aidée

Mon Soutien Gorge
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 27 de febrero de 2025

Bonjour !

Merci beaucoup pour votre recommandation et votre retour positif ! 😊 Nous sommes ravis d'apprendre que Zico a pu vous aider efficacement. Notre équipe est toujours là pour offrir le meilleur support possible !

N'hésitez pas à nous contacter à nouveau si vous avez besoin d'aide.

DSers Team

28 de noviembre de 2024

I am very glad to work with this application, and the support team is very comfort and fast. I'll def recommend this application for the newest dropshippers! Thanks, team!

AstraWonder
Reino Unido
Alrededor de 1 año usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

2 de febrero de 2025

I love the live chat feature! I just finished speaking with "Holly" about a struggle bus moment I was having. Holly helped me navigate through it with ease. DSers has my vote on dropshipping software with A1 Customer support! 5 Stars and 2 thumbs up!

My Store
Estados Unidos
3 días usando la aplicación
DSers respondió 5 de febrero de 2025



Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team