Reseñas (31.361)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de diciembre de 2024

20/20 EXSELLAN

HIVER CHIEN
Estonia
2 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de diciembre de 2024

Excellent customer service. My helper, Luna, assisted me with my problem, and we were able to solve it quite quickly, which was a relief for me.

Tech for Life
Estados Unidos
3 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

13 de enero de 2025

I just had a GREAT DSers dropshipping experince with Aimee. The representative was very patient as this is my first transaction on the platform. Not only did Aimee walk me through what needed to take place to get an ordered fulfilled, I was also provided with tutorial and training links to increase my knowledge and utilization of the platform in the future! Aimee is highlt knowledgable and was able to troucleshoot the mapping issues I was having. I appreciate the assistance and dedication to helping me resolve the challenges. All the best Aimee, you're a Customer Experince STAR!

Hope252
Estados Unidos
Alrededor de 2 meses usando la aplicación
4 de noviembre de 2024

Fantastic help from the Aurora on the Dsers chat when I had a problem with the Mapping for my store. It was fixed within 10mins and enabled me to get a product out to a customer. First issue I've had and very impressed with the help.

Bark Haven
Reino Unido
9 meses usando la aplicación
DSers respondió 5 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

29 de octubre de 2024

fast and great communication. Fixed my problem in 5 minutes. quicker action than most customer service chats. Thank you.

WhatTheGadgets
Australia
Alrededor de 1 año usando la aplicación
DSers respondió 30 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

28 de diciembre de 2024

Vivian was there for me and helped me a lot.

FEMMELAYA
Estados Unidos
2 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2024

i just get help from Zoe, and he is really really support. work from his heart. many thank!

Kids Home
Vietnam
2 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de diciembre de 2024

Spoke to Rfimp from the DSers team through Facebook Live Chat and they resolved my issue within minutes. Very satisfied with the efficient service.

CASIFY
Australia
3 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

I had an excellent experience with DSers for managing my dropshipping orders. The platform is intuitive and integrates seamlessly with Shopify, making it easy to process bulk orders and manage suppliers efficiently. A special shoutout to their support team, especially Rfimp, for their exceptional assistance. I was having trouble connecting to AliExpress, and they patiently guided me through the issue, ensuring everything was resolved smoothly. DSers is a fantastic tool for any e-commerce business, and their support is top-notch. Highly recommend!

Robust Clothing Store
Canadá
Casi 2 años usando la aplicación
DSers respondió 22 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de diciembre de 2024

Customer service is very responsive right now. I hope this continues.

MisconiUSA Inc.
Estados Unidos
3 meses usando la aplicación
DSers respondió 11 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team