Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de noviembre de 2023

Sherry solved my problem. Tks!

Tienda Simplificada
Brasil
5 meses usando la aplicación
DSers respondió 3 de diciembre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de octubre de 2023

Sally helped me very well. Couldn't do any better. Thank you Sally!

Knap Leven
Países Bajos
7 meses usando la aplicación
DSers respondió 6 de octubre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de julio de 2023

minnie was so helpful patient and kind that was able to help me solve my problem! I had rather a small problem but she took the time and looked for what I needed to solve it

crawlmat
Suiza
8 meses usando la aplicación
DSers respondió 13 de julio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

14 de octubre de 2023

Very responsive! Eden was a valuable help during my issue, the instructions were clear!

Petit Crayon
Suiza
4 meses usando la aplicación
DSers respondió 16 de octubre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de junio de 2023

Thank you EDEN!!!you were incredibly helpful and very patient. Thank you for assisting me I was very amazed because I have been trying on my own all day. Thank you for your time. I would give you a thumbs up anytime.

LAVISH STYLES FASHION
Estados Unidos
8 meses usando la aplicación
DSers respondió 8 de junio de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

31 de mayo de 2023

I was helped by Neva on a payment issue I had with Shopify through DSers and AliExpress. They were honestly very helpful at explaining the process to me and took me step by step explaining everything the whole way.

I also learned so much from them, and now understand how the processing truly works. I hope everybody gets to work with Neva at some point. still cant believe how much i learned from them and how easily it was for them to troubleshoot and help me with my issues

TriFlex Charger
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 1 de junio de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed.
Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de agosto de 2023

Was not sure if my first customer orders (2x orders) were fulfilled properly. The DSers Customer Service Team contacted me back within minutes and helped me troubleshoot the issue. Jenny from DSers sent me screenshots of the steps I needed to follow making the entire process very easy - THANK YOU Jenny!!

Zephyr
Estados Unidos
2 meses usando la aplicación
DSers respondió 6 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de noviembre de 2023

Muito bom! Krystal me atendeu super bem e resolveu meu problema com agilidade!

Levaura
Brasil
Más de 1 año usando la aplicación
DSers respondió 8 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de agosto de 2023

Isla was super motivative to help me in all my queries. Isla provided all information needed to provide all solutions.

Thank you very much Isla!

vamospapai30
Brasil
11 meses usando la aplicación
DSers respondió 20 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de agosto de 2023

I want to give a huge shout-out to Isak for providing an outstanding five-star customer service experience. Isak was incredibly professional, prompt, and helpful. She resolved my issue with precision and took the time to ensure I was completely satisfied. Her knowledge and dedication were impressive. Isak is a true customer service superstar! Highly recommend her assistance!

RFE
Estados Unidos
5 meses usando la aplicación
DSers respondió 27 de agosto de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team