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Going from a normal shopify store to a dropshipping one has been a confusing process but Fiona has really helped make it feel more manageable.
Hello,
Thank you so much for your kind words! We're so glad Fiona could help make the transition from a regular Shopify store to a dropshipping one feel more manageable. Moving to a new business model can be challenging, but with the right support, it can make all the difference.
If you need anything else as you continue your journey, feel free to reach out. We’re here for you every step of the way!
DSers Team
Maria was very friendly, fast and efficient with her service and gave me all the relevant information I need. Thank you Maria, keep up the good work.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Gloria was great help to get me with what I needed
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Blanca helped me resolve my problem quick and easy.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
excellent costomer support from Chrissy the dser suppport team is amazing my problem has beem solve in just a couple of minutes i did almost nothing just explain the problem and she solving really amazing costomer suppport.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Vivian he helped me to fix my problem in no time. Thanks for quick response as well. He is working really well and really appreciate him.
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
I'm brand new to the ecommerce space and I had difficulty getting an order to map over properly. Rin came to the rescue. Rin was helpful, patient and walked me through the entire process...even when I got lost! I would recommend the live chat simply based on my experience with Rin. I sure hope that Rin is able to assist me every time I need help. Keep up the great work!!!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Vivian provided stellar customer service. This was my first encounter as a newbie in the ecommerce business and DSers should be absolutely delighted with her performance.
Tech support is a challenging job and Vivian is an exemplary asset of the DSers family - I hope I have the opportunity to have her assist me if I ever need support in the future!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I asked for help from support and was assisted by Gloria, she managed to resolve my doubts and I was very satisfied with the help, she was very efficient and helpful, thank you Gloria
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Amazing and quick service, always very helpful. Thank you!
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team