Reseñas (28.907)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de noviembre de 2023

I had 7 hours guidance without stopping even one minute. Anyone who was on the other side of the screen THANK YOU from the bottom of my heart. I had THE BEST CUSTOMER SUPPORT i ever had in my life. For that reasons i STRONGLY RECCOMEND DSERS and their CUSTOMER SUPPORT

WarmTru
Suecia
Alrededor de 2 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de enero de 2024

I came back to my store after a long pause and experienced some issues with relinking bu Cynthia turned out to be of great help and we fixed what needed to be fixed. Thank you!

Pet Perks Hub
Polonia
4 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de febrero de 2024

The collaborator Wendy helped me a lot that night, I was having a lot of difficulty as I was new to the platform and this support provided by Wendy solved my problems.

Venezza
Brasil
3 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de enero de 2024

I would like to thank Lucy very much, she helped me a lot because I had made a mistake by deleting a product on shopify when I hadn't ordered it yet, and it's the first time I'm using DSERS and she explained to me what I have to do, very much Lucy and Lucy is very patient.

Bestryck
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 de diciembre de 2023

Support Agent Lucy was excellent at solving my quieries I had a question about whether I could use this app for an Australian market, and not only did she answer the question, she even gave me multiple helpful tips to enhance my experience and to make it easier to sell products. She deserves a raise.

Auzriyo Tech
Australia
3 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 22 de abril de 2024

Estou sempre sendo muito bem atendida pela equipe dser. Muito obrigada pela ajuda, paciência e por resolver meu problema com rapidez. Nota 10 para seu atendimento

Loja O Mundo e Elas
Brasil
Alrededor de 1 mes usando la aplicación
DSers respondió 15 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

25 de marzo de 2024

I had assist from Aimee and she was very kind and very helpful.

Vintz
Corea del Sur
2 meses usando la aplicación
DSers respondió 26 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de febrero de 2024

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 4 de febrero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de febrero de 2024

Vivian proved to be extremely valuable when I encountered difficulties with mapping some of my products. She not only assisted me in setting it up, but also delivered prompt and exceptional customer service.

AllurePassion
Canadá
2 meses usando la aplicación
DSers respondió 20 de febrero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de marzo de 2024

Very good Support, Nice, super helpful.

ShopHouse
Estados Unidos
5 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team