Reseñas (28.877)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de marzo de 2024

Hoje contatei o app para resolver uma dúvida importante e fui prontamente atendido pela querida Sally. Olha, ela foi muito rápida e eficiente para me atender e tudo foi solucionado a contento. Agradeço imensamente pelo ótimo serviço.

Azul Brasil
Brasil
4 meses usando la aplicación
DSers respondió 1 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de marzo de 2024

I got a lot of help from Villanelle! So happy she helped me with a few easy steps.

I'm just learning about DSers-AliExpress, The hand-holding was very welcome, and helpful!

Heart Home Store
Estados Unidos
4 días usando la aplicación
DSers respondió 13 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de junio de 2024

Très bonne expérience, a l'écoute et très professionel

Clothiqa
Francia
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de junio de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de febrero de 2024

Eden was so helpful with my problem. i couldn't add the variants. he fixed it so quickly. Thank you Eden

Dulciana
Estados Unidos
4 meses usando la aplicación
DSers respondió 3 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de mayo de 2024

Como é a minha primeira loja, eu estava confuso com o processo de sincronização e a Chissy me ajudou e explicou o processo de como tudo funciona. O suporte ao cliente é ótimo, recebi um suporte rápido e bom.

loja WolfGhost
Brasil
17 días usando la aplicación
DSers respondió 30 de mayo de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

17 de diciembre de 2023

It's rare to find such exceptional customer support these days, but Lucy totally blew me away. She listened carefully, understood my problem instantly, and walked me through everything step-by-step. A true gem!
Many many many thanks Lucy. Keep up the great work!

GearUpSmart
Estados Unidos
2 meses usando la aplicación
DSers respondió 18 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 18 de noviembre de 2023

I asked for help so many times and customer service was always on point! thank you Bruna

My Store
Suiza
10 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de febrero de 2024

I had the pleasure of experiencing exceptional support from Lennon at DSers, and I am compelled to share my gratitude. Lennon's profound understanding of the DSers platform, coupled with his clear communication skills, made my queries easily comprehensible.

What truly stood out was Lennon's patience and dedication to ensuring I felt confident in implementing solutions. His responsiveness and efficient communication style added a layer of professionalism to the experience. Lennon's personalized approach showcased not only his technical expertise but also his genuine passion for helping customers succeed.

In essence, Lennon's support was exemplary, reflecting positively on DSers' commitment to providing top-notch assistance. I am thoroughly impressed and grateful for the outstanding service provided by Lennon

Thank you once again <3

ELAJ Sweden AB
Suecia
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de febrero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de enero de 2024

I was helped by Jully. Very efficient, patient and helpful assistance. I got a response almost instantly. very happy!

Adore Paws
Australia
12 meses usando la aplicación
DSers respondió 31 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de enero de 2024

Customer service is brilliant through their online chat. Spoke to Sandy, who helped and sorted out all my issues within 5 mins.

Dropship Saver
Reino Unido
7 meses usando la aplicación
DSers respondió 16 de enero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team