Reseñas (29.792)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de abril de 2024

DSers is the best app for Aliexpress. The agents help you to resolve any issue. Lilly was professional and answered to my questions

EuropaDiscount
Francia
5 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

29 de diciembre de 2023

I had an issue with my DSers order and got in touch with their support. Sandy helped me out and was fantastic – quick to solve my problem, super patient, and really friendly. It made the whole experience way less stressful. Big thanks to Sandy for the great service

HumidifierNow
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de noviembre de 2023

Lilly was really helpful when i had an issue linking my accounts together. she spent so much time trying to find the issue. Once the problem was found she talked me though step by step to resolve the issue.

Stax Wallet
Reino Unido
3 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2023

Lucy was amazing! I really love what she did for me and helped me through all the steps and all sorts of things! She even wrote me tips on how to improve my store! I really like it!

Holiwinter
Suiza
4 meses usando la aplicación
DSers respondió 20 de noviembre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 17 de abril de 2024

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

Terranet Store
Estados Unidos
2 meses usando la aplicación
DSers respondió 14 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de enero de 2024

i had problem with my order because of the supplier didnt ship to the country i needed. Olivia, was rly fast and totally helpful, in 1 hour she fixed this problem and even more. If you guys need help and you got Olivia - you guys are safed

KittyBrush
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de febrero de 2024

Alicia helped me big time in placing my order via DSers, very clear instructions made my life easy :)

QA-PEAK
Estados Unidos
3 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de enero de 2024

I would like to thank Lucia for being so quick on helping me with shipping my order, guided me step by step! I couldn't have done it without her help.

SABITOPIA
Francia
4 meses usando la aplicación
DSers respondió 24 de enero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de noviembre de 2023

Wendy was very friendly & patience with our problem. She could finally fix it! Thank you so much

Deallissimo
Suiza
6 meses usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de enero de 2024

Olivia was very helpful, she showed me how too fix my shopify + dsers. She responded quickly and acted fast! I really appreciate all the help!

SnuggleStep
Estados Unidos
5 meses usando la aplicación
DSers respondió 23 de enero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team