Reseñas (28.890)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de diciembre de 2023

Extremely Satisfied with Dsers Support – Fast and Helpful

I recently had the opportunity to interact with the support team (Ralla) at Dsers, and I must say that I am extremely satisfied with the experience. The support provided was not only fast but also very helpful, making it a pleasant experience overall.

Right from the beginning, Dsers proved to be efficient in handling my queries. I reached out to their support team via their facebook live chat feature, and I was pleasantly surprised to receive an immediate response. The support agent was courteous and patient, ensuring that I had all the necessary information to resolve my issue.

Homemint
Suiza
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

4 de marzo de 2024

Thank you very much to agent Holly for taking her time to help me with a small synchronization problem. Thank you very much

Sauvage Évasion
Francia
3 meses usando la aplicación
DSers respondió 5 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de febrero de 2024

I recently had the pleasure of working with Alice from Dsers, and I must say, it was an exceptional experience from start to finish. Alice went above and beyond to assist me in navigating between suppliers, ensuring that I found the best options for my business needs.

Versa Vapor
Canadá
27 días usando la aplicación
DSers respondió 16 de febrero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de diciembre de 2023

I am definitely satisfied with your methods, thanks for everything and you are the best. Thank you for all your help Wendy.

Greetings from Amsterdam

BLOMO
Países Bajos
Alrededor de 1 año usando la aplicación
DSers respondió 3 de enero de 2024

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de diciembre de 2023

I was assisted by Cynthia, who not only attended me quickly, but did everything with a transparent step-by-step guide that gave me total assurance that I was with the right person. Thank you to everyone at DSers for the excellent service, from Brazil to all of you, success! ❤️

Utilifast
Brasil
3 meses usando la aplicación
DSers respondió 5 de diciembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

21 de febrero de 2024

I was having trouble with managing my subscriptions and chatted with Chrissy. She was very patient and helpful. Thanks again for the help.

My Store
Canadá
3 meses usando la aplicación
DSers respondió 22 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de marzo de 2024

Irene was very clear and helpful with my problems.

The Electric Chef™
Estados Unidos
5 meses usando la aplicación
DSers respondió 18 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de noviembre de 2023

I had a fantastic experience with Sylvia customer support team! I was having trouble placing my order due to technical issues, so I reached out for assistance. Sylvia, was incredibly helpful and patient. She guided me through the entire process, ensuring that my order was successfully placed. The prompt and efficient assistance I received was truly exceptional. Thank you, Sylvia, for your outstanding customer service!

Melyzia
Francia
3 meses usando la aplicación
DSers respondió 26 de noviembre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de febrero de 2024

Lily from Dser support was quick, efficient and friendly assisting me in troubleshooting an issue I had. It was complex and she handled it very professionally and fast.

Serein Trek
Canadá
7 meses usando la aplicación
DSers respondió 19 de febrero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de noviembre de 2023

I'm giving 5 stars for a few simple reasons. First of all I had an issue on DSers and contacted the 24/7 support chat via FB Messenger. Lily came on the chat and helped me resolve the issue immediately, she had great customer service, responded quickly and fixed the issue instantly. Overall great experience 10/10 would recommend. And also the app is just great!

Sultanis
Países Bajos
Alrededor de 2 meses usando la aplicación
DSers respondió 13 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team