Reseñas (29.803)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de agosto de 2024

Myra é excelente, me atendeu de prontidão e com eficiencia!

Minha loja
Brasil
Alrededor de 2 horas usando la aplicación
DSers respondió 18 de agosto de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 17 de abril de 2024

It was a pleasure working with Neva, she is so knowledgeable, experienced and friendly, i am pleased with her customer service. she is great with human relation and i can't thank her enough for her help

Terranet Store
Estados Unidos
2 meses usando la aplicación
DSers respondió 14 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de enero de 2024

i had problem with my order because of the supplier didnt ship to the country i needed. Olivia, was rly fast and totally helpful, in 1 hour she fixed this problem and even more. If you guys need help and you got Olivia - you guys are safed

KittyBrush
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de febrero de 2024

Alicia helped me big time in placing my order via DSers, very clear instructions made my life easy :)

QA-PEAK
Estados Unidos
3 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de enero de 2024

I would like to thank Lucia for being so quick on helping me with shipping my order, guided me step by step! I couldn't have done it without her help.

SABITOPIA
Francia
4 meses usando la aplicación
DSers respondió 24 de enero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de noviembre de 2023

Wendy was very friendly & patience with our problem. She could finally fix it! Thank you so much

Deallissimo
Suiza
6 meses usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de mayo de 2024

Excellente réactivité. Mon interlocutrice, Léna, m'a proposé une solution alternative pour honorer une commande client. Je suis vraiment très satisfait de son intervention et de son professionnalisme.
Merci beaucoup.

solampe.com
Francia
6 meses usando la aplicación
DSers respondió 28 de mayo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

3 de diciembre de 2023

I was assisted by Cynthia, who not only attended me quickly, but did everything with a transparent step-by-step guide that gave me total assurance that I was with the right person. Thank you to everyone at DSers for the excellent service, from Brazil to all of you, success! ❤️

Utilifast
Brasil
3 meses usando la aplicación
DSers respondió 5 de diciembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

1 de febrero de 2024

Aimee was very helpful when I needed her support at DSers. Very polite and patient, resolving my long issue and even drawing on screenshots to help me with my first sale.

OmniMarket
Reino Unido
3 meses usando la aplicación
DSers respondió 3 de febrero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

12 de marzo de 2024

Awesome Customer Service at 7am EST. It was quick and easy as the representative assisted me with issue linking Ali Express and DSer. Very extremely Satisfied with service. Will not hesitate to use in the future.

Thanks guys!!!

Quality Culture
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 13 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team