Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de diciembre de 2023

Non esiste prova gratuita perché rubano i soldi lo stesso l'ho disinstallata durante prova gratuita e devo pagare 18 euro

Extreme Beauté
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods
Please understand that the Shopify billing service may make it appear so that we're overcharging when we are actually not.
You can also confirm this with the Shopify team

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

10 de noviembre de 2023

Horrible you uninstall and the reinstall themselves and double charge u for stuff you don’t use.

Spoiled Bae
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

9 de septiembre de 2023

Hola buenas tarde les escribo para comunicarle que estoy teniendo inconveniente para vincular dsers con aliexpress.. me sale un error me envia a alibaba. espero una repuesta pronta

Sfebeja
Estados Unidos
5 días usando la aplicación
DSers respondió 11 de septiembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

11 de julio de 2023

Recebi uma notificação que o app estava indisponivel e que não estava funcionando corretamente. Então desinstalei-o e instalei novamente, assim que fiz perdi todos os meus produtos já sincronizados... O suporte não responde e muito menos avisaram da consequência de assustar os usuários desse aplicativo !! Demorei meses para sincronizar todos os produtos e os perdi em questão de segundos! Nota 0 sem mais

Jarvi Ali
Brasil
6 meses usando la aplicación
DSers respondió 13 de julio de 2023

Hello,

We apologize for the issue you met. The notification is misleading, as you can use DSers normally. Our customer service team will contact you to fix this and make sure you can keep placing your orders normally!

DSers team,

18 de septiembre de 2023

I want to unsubscribe from this app now it's a useless app, There is no product shipping to Germany. It is only 20 days. That time is nonsense. No one should register. If you want to do it, do it for free. I bought a subscription.

Wearing Special
Portugal
Alrededor de 6 horas usando la aplicación
DSers respondió 19 de septiembre de 2023

Hello,

Thank you for review, every point of view matters.
Could you give us more details about the exact issue you faced?
Many products do ship to Germany. Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

11 de septiembre de 2023

Really bad app. A product in my import list is being pushed in an infinite loading since 3 hours. It's grayed and I can't do anything. I can't push other products, so I can't continue to work, this app broke my store. Tried to reinstall the app but the product is always "being pushed". Time wasting, Really annoying

Tout Pour Chat
Francia
Alrededor de 2 horas usando la aplicación
DSers respondió 13 de septiembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

9 de octubre de 2023

Once I pushed a product to my store, I could not actually see it on my website.

The Birthday Girl
Estados Unidos
Alrededor de 2 horas usando la aplicación
DSers respondió 1 de noviembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

25 de septiembre de 2023

Admitad no longer works

The Kitty Keychain
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 26 de septiembre de 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

28 de agosto de 2023

Não consigo conectar o DSERS ao SHOPIFY.
Preciso de ajuda urgente, se tiver alguem para me ajudar.

Loja Amalui
Brasil
25 días usando la aplicación
DSers respondió 31 de agosto de 2023

Hello,

Thank you for your feedback and fot telling us about your issue.
Our customer service team is trying to reach out to you to solve this, but you can also contact them

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

18 de noviembre de 2023

il sito di aliexpress non apre nulla e rimane sulla pagina bianca senza poter fare il login e utilizzare l'app

Afrodite AG
Italia
Alrededor de 2 meses usando la aplicación
DSers respondió 19 de noviembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team