DSers‑AliExpress Dropshipping

Gloria on the help centre really helped me understand the issue as I have 2 ali express accounts synced to dsers. She identified the problem and now I understand and will be able to come back to her to fix once my order has updated the tracking. Thanks for all your help and understanding gloria a real credit to her team 5 star service

I had an experience with this shop this morning. Sandy was my representative and she handled everything so very nice and easy. Every time I have had an issue that I needed help with these customer service folks have been professionally handled it. I am VERY pleased with DSers and have a lot of confidence in them because of people like Sandy. Thank you everyone at DSers.

Ric Overton

I had trouble shipping my order, but thanks to Fiona, I was able to complete it. Great help!

The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.

I had an amazing experience working with Rin! They went above and beyond to help me resolve my issue, showing incredible patience, professionalism, and expertise throughout the process. Rin carefully listened to my concerns, provided clear and practical solutions, and ensured everything was addressed to my satisfaction.

Their dedication to providing outstanding support made all the difference, and I truly appreciate the extra effort they put in to make sure I felt confident and supported. If every customer service experience was like this, the world would be a much better place!

Thank you, Rin, for your outstanding service—you're a true asset to your team

I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process.

What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience.

Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!

Fiona was very helpful in solving a problem I was having. The issue was resolved in minutes and her communication was excellent. She even gave me information about the issues so I wouldn't have the same problem again.

Thank-you so much to Vivian for being so quick with helping me figure out how to fix something on my customers order right way. Appreciate the awesome customer service.

I had an excellent experience with DSers, thanks to Aurora! They were incredibly helpful and knew exactly how to solve my issue right away. Their knowledge and efficiency made the entire process smooth and stress-free. It's always great to deal with someone who truly understands the platform and can provide clear, quick solutions. I highly recommend DSers for their top-notch support and especially appreciate Aurora for their outstanding service!

I had an excellent experience with service . As I was placing my first order, I encountered a few issues, but the
representative she was extremely patient and helped me through every detail of the process. Her explanations were clear and thorough, making me feel confident at each step.