Reseñas (30.318)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de enero de 2024

LUCY IS THE BEST !!!!!!

she was a great help and was quick saving my time. Dsers should give her a raise and give her more money her performance is phenomenal and is putting the company on her back

aurorique.us
Estados Unidos
8 meses usando la aplicación
DSers respondió 29 de enero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de marzo de 2024

I had a bit of trouble with fulfilling an order but thankfully I chatted with Isla who helped me out in a swift manner!

HaloLamp
Australia
3 meses usando la aplicación
DSers respondió 25 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de enero de 2024

Exceptional Customer Support Experience!

I recently had the pleasure of experiencing outstanding customer support from DAVID. As I'am new to dropshipping, I encountered an issue with understanding how to proceed with the order steps (Fulfillment process), and I must say that their response time and efficiency exceeded my expectations.

From the moment I reached out, DAVID demonstrated an impressive level of professionalism and a genuine commitment to resolving my concern promptly. What struck me the most was the lightning-fast response time – within minutes, I had a knowledgeable representative addressing my issue.

ThePoshHaus
Francia
3 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de mayo de 2024

very good customer service, my rep lilly was very helpfull :)

Vivaderm
Estados Unidos
4 meses usando la aplicación
DSers respondió 16 de mayo de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de diciembre de 2023

DSers has been my go-to for handling orders on Shopify, and importing products! And when I made a mistake, Sandy from DSers support was my hero.

Sandy, thank you for your quick and helpful support. DSers with there assistance are really great !

Glowéa
Francia
5 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de junio de 2024

Falei com a Vivian do suporte da DSERS e foi fantástica.

Atendimento foi rápido e eficiente e resolveu-me logo os problemas!

Pouzek
Portugal
16 días usando la aplicación
DSers respondió 6 de junio de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2023

I worked with Irene who helped resolve my issue on the backend very quickly. Be sure to reach out to support if needed!

The TrioBall Maker
Estados Unidos
4 meses usando la aplicación
DSers respondió 3 de diciembre de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de marzo de 2024

I want to thank for the great service people like Chrissy here are giving to this community. Great service, quick and accurate.

Comfy Homie
Estados Unidos
8 meses usando la aplicación
DSers respondió 31 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

24 de abril de 2024

I had some problems with my store, and I received all the attention from Raphael. He was very professional and guided and resolved all my doubts. It's a pleasure to be treated like that! Thank you, Raphael.

Bolubuys
España
29 días usando la aplicación
DSers respondió 27 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de enero de 2024

Lily's support was super helpful. We are brand new to dropshipping and she was patient and clear. She resolved our question within two minutes and we were able to get back to work. Outstanding!

Top Soccer Gifts
Estados Unidos
3 meses usando la aplicación
DSers respondió 29 de enero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team