Reseñas (29.807)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de febrero de 2024

Wendy isn't just knowledgeable, she is also friendly and genuinely helpful. She went the extra mile to ensure my issues are resolved, even suggesting solutions I wouldn't have thought of myself. Her proactive approach has saved me tons of time and frustration.

PheMOMenal Finds
Estados Unidos
5 meses usando la aplicación
DSers respondió 4 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de febrero de 2024

I recently had the pleasure of being assisted by Sally, and I must say, it was an outstanding customer service experience. From the moment our interaction began, Sally demonstrated exceptional professionalism, kindness, and expertise.

Bebê Amado
Brasil
5 meses usando la aplicación
DSers respondió 29 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de marzo de 2024

Customer service rep Neva provided quick and thorough help and explanations to my questions. She was very friendly and made the process easy to understand! DSers has top notch customer service!

Copper Azul
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 13 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 21 de marzo de 2024

I really appreciate Adele for her exceptional walk through guidance on a problem we resolved together, Thank you Adele I am satisfied, keep it up.

GabbyDeals
Estados Unidos
3 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de febrero de 2024

Rin was amazing, very friendly and helped me promptly. Great customer service! Thank you!

GiftPalOnline
Reino Unido
12 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

13 de diciembre de 2023

saved me from losing another order. alice was very friendly and such a big help

krystals bargain design
Estados Unidos
6 meses usando la aplicación
DSers respondió 14 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de diciembre de 2023

Thank you so much Isla! Isla really helped me with a problem I have been trying to fix for quite some time now. Thank you to her and Dsers. Great customer service.

Doggy Delight
Reino Unido
3 meses usando la aplicación
DSers respondió 11 de diciembre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

5 de noviembre de 2023

Emma's customer service was outstanding. She quickly and efficiently helped me link the right account on my Dser account, allowing me to pay my client's order. Her dedication and expertise made a significant difference in my experience as a customer. Thank you, Emma, for your excellent service!

Electronique Solution
Canadá
3 meses usando la aplicación
DSers respondió 7 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de marzo de 2024

Experienced some difficulty while attempting to update my PayPal account on DSERS, but thanks to Raphael's swift assistance, the issue was resolved in no time. His prompt and effective support made the process hassle-free. Much appreciated!

Spiroxia
Australia
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de marzo de 2024

Marshall, thank you for your quick response and help in resolving the issues I had when using the DSers program. I recommend the program, which is easy to use and the support team is always happy to help quickly.

Easy mom store
Bélgica
26 días usando la aplicación
DSers respondió 31 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team