Reseñas (29.812)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
31 de diciembre de 2023

You provided me with exceptional assistance. Your responses to my questions were clear and efficient, which was highly appreciated. Thank you for the excellent support!

Le Monde Enchanté des Bébés
Francia
4 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de abril de 2024

Jully was sent by an Angel! I got so much clarification. I was helped so well and I couldn't have been more happier, with the service I was provided!

Bougie Mamasita
Estados Unidos
13 días usando la aplicación
DSers respondió 14 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de febrero de 2024

Rin was the best tech for the issue I was going through. Super helpful and took no time at all. Thank again Rin!

Rumi & Rebel
Estados Unidos
4 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

1 de marzo de 2024

Had an issues with an order. The WONDERFUL Alice helped me get it sorted.
Very professional and patient with me.
Thanks for your help Alice. Greatly appreciated!

Orderly Nook
Reino Unido
5 meses usando la aplicación
DSers respondió 3 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

6 de diciembre de 2023

Being brand new at this, first time on this platform they were very patient and understanding as well as guided me through the whole process of solving my issue!

DiscoveryImagined
Estados Unidos
2 meses usando la aplicación
DSers respondió 11 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

17 de diciembre de 2023

Great app, great service and support by Olivia which help me fix couple of isuues in my acoount, well done!

Loro Vanno
Israel
7 meses usando la aplicación
DSers respondió 18 de diciembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 12 de junio de 2024

Excelente atendimento!! Muito pronto para solucionar meus problemas e dar todo o suporte necessário.

Smart Kids
Brasil
5 meses usando la aplicación
DSers respondió 5 de mayo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 de marzo de 2024

Very fast support. Fixed the issue in less than 3 minutes.

LuxLyne
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 11 de marzo de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de mayo de 2024

Impressed with the customer service for this type of app.

TerraSpectra
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de mayo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de noviembre de 2023

I recently had the pleasure of interacting with Neva from the customer service team, and I cannot express enough how grateful I am for her outstanding assistance. Neva went above and beyond to help me with the shipping process for my products, making the entire experience seamless and stress-free.

Her professionalism and attention to detail truly stood out, as she navigated through the intricacies of shipping logistics with finesse. Neva not only provided timely updates but also offered valuable insights to ensure my products reached their destination promptly and in perfect condition.

What sets Neva apart is not just her expertise but also her genuine commitment to customer satisfaction. Her friendly demeanor and willingness to go the extra mile made a significant impact on my overall experience. It's evident that Neva takes great pride in her role, and her dedication to ensuring customer success is truly commendable.

In a world where exceptional customer service is increasingly rare, Neva's performance deserves recognition. I believe her exemplary service merits a raise, as she consistently embodies the values of dedication, reliability, and genuine care for the customer.

Thank you, Neva, for your invaluable assistance and for setting a standard of excellence in customer service. Your efforts have not gone unnoticed, and I look forward to future interactions knowing I'm in capable and caring hands.

Volxes
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 14 de noviembre de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team