Reseñas (29.825)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de noviembre de 2023

Support is awesome, big thanks again to Wendy for great customur Service really appreciate it and all my questions were answered nothing left behind, came with Problems gone with all done !

Noè shop
Alemania
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

18 de enero de 2024

I faced a challenging issue that left me frustrated for hours. Reaching out to Dsers support, Vivian took charge of my ticket and impressively resolved my problem swiftly and efficiently. Her expertise, patience, and exceptional customer service skills turned a stressful situation into a positive experience. Vivian's ability to deliver quick and effective solutions is truly commendable. A big thank you to Vivien – your help was invaluable and greatly appreciated!

Lashada
Estados Unidos
3 meses usando la aplicación
DSers respondió 21 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

16 de abril de 2024

they answered all my questions qualitatively and quickly and solved my problem

AB Market media
Reino Unido
11 meses usando la aplicación
DSers respondió 17 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

8 de noviembre de 2023

As a first-timer using DSers, I faced a few technical issues regarding syncing my AliExpress account to DSers. Raphael helped me through the whole process and made sure everything was working smoothly. I loved the fact that he shared screenshots throughout the troubleshooting process; it made it so much easier and clearer.

Brewtiful Brews & Co
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 12 de noviembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de enero de 2024

I'm thrilled with DSers‑AliExpress Dropshipping service from Vivian! her service is fast, efficient, and the support team is always ready to help. Managing orders has never been easier. Highly recommended for a seamless dropshipping experience!

Timeslessgaze
Estados Unidos
4 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

12 de mayo de 2024

Dsers support is really amazing

Classy Chicago
Nueva Zelanda
3 meses usando la aplicación
DSers respondió 13 de mayo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de diciembre de 2023

I was having problems with some orders not accepting payments and being closed. The associate Eden was an absolute help with guiding and helping me resolve the issues I was facing. Eden provided kind and fast service!

My Type Of Jones
Estados Unidos
8 meses usando la aplicación
DSers respondió 20 de diciembre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

8 de febrero de 2024

Wendy was really helpful, as she provided extremely clear explanations. The problem was solved in less than 15 minutes. I am very satisfied with the customer service!

Luigi Store
Estados Unidos
3 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de marzo de 2024

Jully was incredibly helpful in understanding the mapping and SKU change within my store. Very quick responses and easy to understand. Thanks!

LeonaCurated
Estados Unidos
3 meses usando la aplicación
DSers respondió 10 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

30 de diciembre de 2023

I'm thrilled with the support I received from Chris at Dsers! Chris went above and beyond to help me navigate and optimize the process of importing products from Aliexpress to my Shopify store. The responsiveness, expertise, and friendly approach made my experience incredibly positive. Chris' dedication to customer satisfaction truly sets Dsers apart. I highly recommend Dsers and extend my sincere thanks to Chris for the outstanding assistance!

iCraft
Reino Unido
5 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team