Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
26 de octubre de 2023

Ralla is great! Thank you again Ralla!

CureCore
Canadá
4 meses usando la aplicación
DSers respondió 28 de octubre de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de agosto de 2023

Sandy was fantastic. Knowledgeable and patient. She tried different methods to slove my problem and kept it professional. I really appreciate her instruction and effort. Thank you, Sandy!
--Raymond

Lydsto Outlets
Estados Unidos
6 meses usando la aplicación
DSers respondió 13 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 de agosto de 2023

Wendy was very helpful, kind and patient. She answered all my questions clearly. Wendy was knowledgeable and guided me through processing my first order!

MNOELSTORELTD
Reino Unido
9 meses usando la aplicación
DSers respondió 2 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de mayo de 2023

Selena really saved the day for me, very fast response and thorough with the issue and how to overcome the issue if it happens again in the future, Amazing!

Eggalicious
Australia
7 meses usando la aplicación
DSers respondió 14 de mayo de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de agosto de 2023

Thanks Jenny from DSers. Very responsive and super helpful
Hope to get great experience with your app

Greeny Home
Vietnam
4 meses usando la aplicación
DSers respondió 21 de agosto de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

11 de noviembre de 2023

Cara, o Wendy me ajudou muuuuuito, estava com dificuldade em processar meu pedido pois o fornecedor havia mudando a SKU e o Wendy com menos de 5min me ajudou a resolver essa questão, muito satisfeito com atendimento dele e com a Dsers

VDL SHOPP
Brasil
9 meses usando la aplicación
DSers respondió 13 de noviembre de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

20 de diciembre de 2023

je suis ravis de cette application car c'est gratuite, ça nous epargne beaucoup de temps, energies, stress et surtout l'argent

Mom and baby store
Canadá
3 meses usando la aplicación
DSers respondió 3 de enero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de octubre de 2023

Gostei muito do suporte da DSers, o atendente chamado Juan foi muito atencioso e educado, resolveu meu problema rapidinho, super indico o atendimento dele, muito bom o atendimento dele.

M Charmant
Brasil
4 meses usando la aplicación
DSers respondió 28 de octubre de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2023

Hervorragender Kundenservice!

Bewertung: ★★★★★

Ich möchte meine außergewöhnlich positive Erfahrung mit dem Kundenservice teilen. Von Anfang an beeindruckte mich die prompte Reaktion auf meine Anfrage. Sandy war nicht nur unglaublich professionell, sondern auch äußerst freundlich und bemüht, mein Anliegen bestmöglich zu lösen.

Die Kommunikation verlief reibungslos und transparent, und ich fühlte mich zu jedem Zeitpunkt gut betreut. Die Mitarbeiter zeigten ein tiefes Verständnis für meine Anliegen und arbeiteten zielstrebig daran, eine maßgeschneiderte Lösung zu finden. Ihre Geduld und ihr Engagement verdienen höchste Anerkennung.

Was diesen Kundenservice wirklich herausragend macht, ist die aufrichtige Bereitschaft, die Extrameile zu gehen, um die Zufriedenheit der Kunden sicherzustellen. Solch einen erstklassigen Service findet man heutzutage leider nicht mehr allzu oft.

Vielen Dank an SANDY für deine vorbildliche Arbeit. Ich werde eure Dienste definitiv weiterempfehlen und freue mich auf weitere positive Erfahrungen in der Zukunft.

LG Chris

HappyFellos
Alemania
3 meses usando la aplicación
DSers respondió 17 de diciembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

2 de junio de 2023

Via was very helpful in making sure I knew the syncing was off snd that my order was fine despite it saying request declined. She was very pleasant and patient.

Kid's Corner
Estados Unidos
8 meses usando la aplicación
DSers respondió 4 de junio de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team