Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de julio de 2023

The customer support was great, this was my first time reaching out and Minnie was very helpful and responded via chat super quick. Thank you for your help Minnie!

Brilliance Market
Estados Unidos
4 meses usando la aplicación
DSers respondió 24 de julio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de septiembre de 2023

I really found Khaled's advice useful, He helped me with my dsers fulfilment and was very kind and patient.

GrandPulse
Australia
4 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

23 de septiembre de 2023

I reached out for help this morning and Serein was wonderful. I am new and was having trouble finding the product in my online store. Turned out I missed a step. Serein was very quick to find the problem. My message was answered very quickly and screen shots were included to show me exactly what to do to fix my issue.
Then I was sent another screen shot so I could fix the problem on the Shopify end.
The instructions were clear and understandable.
Serein was a Great Help!!

Poppy Shop Gifts
Estados Unidos
2 días usando la aplicación
DSers respondió 25 de septiembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de julio de 2023

Isak from DS'ers helped me really good today, what a legend! I got my first order and my fullfillment was not working due to shipment settings. Isak helped me in like 2 seconds and I fulfilled it really fast. Thank you Isak!

Decor Lola
Países Bajos
2 meses usando la aplicación
DSers respondió 16 de julio de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de septiembre de 2023

I had a problem with the account setup, the live support was quick and solved my problem within a few minutes
I am very pleased

Emiliashine
Austria
3 meses usando la aplicación
DSers respondió 24 de septiembre de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de julio de 2023

Thank you to Emma for her great service today. So far, I am happy with DSers customer service, and it's great that they are open 24/7.

Mall For Women
Sudáfrica
Más de 1 año usando la aplicación
DSers respondió 17 de julio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de julio de 2023

Seriene did a good job at assisting me with my inquiries and needs. Customer service was fast and they were very polite.

Pryora
Estados Unidos
10 meses usando la aplicación
DSers respondió 23 de julio de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de julio de 2023

New to using Dsers and had a question that Cynthia assisted me with. She was amazing and delivered a quick and efficient response and walked me through my problem and helped me get it solved. Thank you so much!

Versatile Culture
Estados Unidos
4 meses usando la aplicación
DSers respondió 26 de julio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de junio de 2023

I'm very new to Dsers, and still trying to get the hang of it. Neva was very patient and clear in answering questions about how to effectively use DSers.

Radiant Dezigns
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 18 de junio de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de octubre de 2023

I received excellent support from Lennon, at Dsers, I was struggling and he was calm and understanding , and received instant responses .

RUWOZE
Reino Unido
12 meses usando la aplicación
DSers respondió 23 de octubre de 2023

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team