Reseñas (31.287)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
15 de octubre de 2024

The customer service produced by Sandy was very helpful as she helped to resolve an issue I had been facing all day long. She helped to explain everything clearly and provided me a solution to fix my issue and prevent further ones before they occur. Truly helpful and one of a kind.

5strz
Estados Unidos
28 días usando la aplicación
DSers respondió 17 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de octubre de 2024

It's a great service and it works perfectly.

Had an issue after receiving my first order and the support helped me solving it in a few minutes !

Perfectly happy

the north willow
Israel
Alrededor de 2 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de septiembre de 2024

I am very satisfied with the costumer service given to me by Celia from the support team. I had a huge problem but i got the help i needed quickly and precisely. Very pleased with the experience.

VR Attachments
Dinamarca
10 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

20 de octubre de 2024

These guys are really good at helping and supporting your store. Luna was awesome !!

Love Salve
Estados Unidos
10 meses usando la aplicación
DSers respondió 22 de octubre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

Holly was extremely helpful. It was a frustrating day, as I am brand new to this and Holly exuded great patience with me. For this I am VERY grateful and at the end we figured out the issue. Give Holly a raise ;)

Dream Deals
Canadá
3 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de noviembre de 2024

I recently had the pleasure of interacting with Dsers's customer service team and her name was Rita, and I must say, it was an outstanding experience. From the very beginning, the representative was courteous, attentive, and genuinely eager to help.

Not only did they swiftly address my concerns, but they also went above and beyond to ensure that all my questions were thoroughly answered. Their knowledge about the product/service was impressive, and their patience in explaining the details was truly appreciated.

What stood out the most was their proactive approach to resolving my issue. They provided clear, step-by-step guidance and even followed up to ensure everything was working smoothly. It’s rare to encounter such dedication and professionalism in customer service these days.

Overall, Dsers's customer service exceeded my expectations, and I am extremely satisfied with the support I received. I highly recommend their services to anyone seeking a seamless and positive customer experience.

Panache Zanaat
Portugal
3 días usando la aplicación
DSers respondió 25 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

7 de noviembre de 2024

The explanation provided was really clear and the customer support representative "Olivia" was very patient in stepping through the steps. Overall experience so far with DSer has been positive.

My Store
Australia
29 días usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de enero de 2025

Sandy rocks!! Very helpful and fast support! Super friendly and professional! Much appreciated!

VISIO
Alemania
2 meses usando la aplicación
4 de octubre de 2024

Rfimp was quite helpful. I was showed to areas in DSers I didn't know existed until it was shown to me. Rfimp was direct to the point and quick to respond. My supplier concern was handled very well and a helpful screenshot was given to me that helped me know how to leave messages to my suppliers.

Ember Lumina Jewelry
Filipinas
5 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de octubre de 2024

Perfect customer service. Provides you the tools and the help needed to manage your orders

TranquilLexe
Reino Unido
5 meses usando la aplicación
DSers respondió 20 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team