Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
Fecha de modificación: 14 de septiembre de 2023

I changed my 5 star review to 1 actually, I was told that I would be contacted and nothing happened, after the upgrade, they caused so much convenience to hundreds if not thousand of users, then they did another upgrade, where they now destroyed all the mappings. It already has caused so many complications for the seller like me, where I actually not just lost time but also money due to complications.

2nd note: Now they play dumb and said I need to map over 1000s product one by one. Caused a lot of inconvenience.

My Store
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 3 de septiembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

27 de noviembre de 2023

Olivia ótima atendente, e resolveu meu problema com muita rapidez. Muito atenciosa também. Parabéns!!

Hoc Express
Brasil
10 días usando la aplicación
DSers respondió 29 de noviembre de 2023

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de septiembre de 2023

Arwen was knowledgeable and helpful, even through a long process.

Country Livin Deals
Estados Unidos
4 meses usando la aplicación
DSers respondió 5 de septiembre de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de abril de 2023

Raphael, very helpful customer support agent! helped me to change the currency pretty quick!

Tienda Aviacion Mundial
México
9 meses usando la aplicación
DSers respondió 2 de mayo de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

25 de julio de 2023

great support and nice service is very helpful and kind, i would prefer them and would support them as well

carateque
Alemania
5 meses usando la aplicación
DSers respondió 26 de julio de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de octubre de 2023

It's amazing service. Support works really professional. I like it.

Tactical Pup
Chequia
2 meses usando la aplicación
DSers respondió 3 de octubre de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

9 de septiembre de 2023

Fantastic experience with DSers, thanks to Serein! They went above and beyond to help resolve my query promptly and efficiently. Outstanding customer support that truly makes a difference! Highly recommended.

Sparkling Babies
India
6 meses usando la aplicación
DSers respondió 11 de septiembre de 2023

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de agosto de 2023

Jesse Li was absolutely amazing with my support request, resolved the issue in a timely manner and has taught me some valuable lessons to look out for in the future

Chamber Of Fitness
Reino Unido
5 meses usando la aplicación
DSers respondió 7 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

23 de agosto de 2023

Neva is the best CS rep I've ever dealt with! Very happy with the product and service I've received from DSers.

Swanky Pawz
Estados Unidos
8 meses usando la aplicación
DSers respondió 25 de agosto de 2023

Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de diciembre de 2023

Great!!

Ungalo
Eslovenia
2 meses usando la aplicación
DSers respondió 4 de diciembre de 2023

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team