Reseñas (30.368)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
4 de noviembre de 2024

the best advice and professionalism I have ever had

Danza Shop
Italia
2 meses usando la aplicación
DSers respondió 6 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

5 de octubre de 2024

Didn't realize that Dsers has a chat button that can help me navigate and answers questions with my store orders. Very helpful

Lunea Lumina
Estados Unidos
4 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de octubre de 2024

Brilliant suport by Wendy at DSers support team. Thank you!

Tiny Explorers
Suecia
3 meses usando la aplicación
DSers respondió 16 de octubre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de octubre de 2024

I needed help fulfilling my first order by using the DSers app. Blanca was very helpful making sure that things went smoothly.

Shoppe Meister
Estados Unidos
2 meses usando la aplicación
DSers respondió 31 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de septiembre de 2024

Wendy a été d'une grande aide. je recommande cette application

storyofanime
Francia
7 meses usando la aplicación
DSers respondió 17 de septiembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

18 de septiembre de 2024

This app is amazing and the attendant Luna helped me pretty quickly with an issue that I had with a cancelled order, I am impressed with the outcome! Brilliant!

Hikesense
Australia
7 meses usando la aplicación
DSers respondió 7 de octubre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

3 de septiembre de 2024

great help from Rita!

EV Universe Shop
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 5 de septiembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

24 de agosto de 2024

I am not the easiest guy to just take instruction when I am frustrated. But, Vivian understood my frustration and dealt with me in a calm, professional manner. Better yet she explained things to me in a way that made sense. She helped me complete an order to successful conclusion. And it was more than that, she also was able to explain the confusing mapping procedure and other concepts. Vivian was knowledgable and extremely helpful. She was great!

GearUp - OTR
Estados Unidos
Alrededor de 2 años usando la aplicación
DSers respondió 26 de agosto de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

10 de noviembre de 2024

10/10 customer service and service of the software in general. Chloe was so helpful and kind, solved all my problems and was extremely quick to reply. DSers is a must have for everyone, amazing quality of service and the customer service is 10/10. Special thanks to Chloe, made everything so much easier..

BreatheMax
Australia
2 meses usando la aplicación
DSers respondió 12 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

6 de noviembre de 2024

Aimee provided clear and concise instructions that made everything so much easier. Her response was quick and guidance was spot-on. Thank you, Aimee!

Hollabloom
Estados Unidos
2 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team