Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de abril de 2024

Emma with DSers was super helpful in resolving a problem I was having. I had accidentally linked two accounts to my DSers account. She was able to walk me through the process and get everything cleaned up. Thank you!

CratenClick
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 11 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

Wendy, da equipe DSers. Tem um otimo atendimento, foi muito atencioso rapido e eficaz. Resolveu meu problema. obrigado!

Loja Verner
Brasil
Más de 1 año usando la aplicación
DSers respondió 28 de marzo de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Solid App integration , Doing the job for now

TrueBuy.co
Canadá
Más de 1 año usando la aplicación
DSers respondió 7 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

18 de marzo de 2024

Fui extremamente bem atendida por Aurora. Trabalho excelente, com calama e paciencia para solucionar minhas demandas. Nota 10.

Reina Del Lujo
Brasil
Más de 1 año usando la aplicación
DSers respondió 20 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

20 de marzo de 2024

Isla was extremely helpful and explained everything thoroughly. She is an asset to your company. Thanks again!

BeeCourtLife
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 21 de marzo de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de marzo de 2024

Rin was very prompt in her replies and was able to address my issues. Good customer service from her

EsLyfe
Singapur
Más de 1 año usando la aplicación
DSers respondió 24 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de marzo de 2024

Sim, fiquei bastante satisfeito com o atendimento da Senhora Cynthia, que foi ágil. O profissional demonstrou profundo conhecimento da plataforma e me auxiliou prontamente. Recomendo fortemente, pois resolveu minha dúvida de forma rápida

Univershope
Brasil
Más de 1 año usando la aplicación
DSers respondió 31 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de abril de 2024

Villanelle helped me a lot today! I was struggling with dsers because i couldnt fulfill my orders and Villanelle showed me step by step what i have to do. And it worked! Also very quick respondes which is amazing, i didint have to wait for the answers! Thank you a lot again!!!

Kupsale
Alemania
Más de 1 año usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

6 de abril de 2024

Tive algumas questões de cobranças no Dsers e fui atendida pela Alice. Ela foi muito esclarecedora e gentil. Tirou todas a minhas dúvidas e ainda me deu algumas opções de uso, ela não se atentou apenas na minha questão, ela foi além me fornecendo opções de resolução. Muito agradecida Alice, você foi nota 10.

Ecleticamente
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 7 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de marzo de 2024

The app is really good, and their online support is very efficient. Whenever I had a problem I needed to fix I was quickly answered and helped. Specially with Irene.

Venuzian
Brasil
Casi 2 años usando la aplicación
DSers respondió 14 de marzo de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team