Reseñas (27.051)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
10 de enero de 2024

A NOTA 0
O APLICATIVO NAO FAZ CONECÇAO COM A LOJA ..MUITA DIFICULDADE

PORCELANA DELUXE
Brasil
2 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

22 de septiembre de 2023

il prezzo degli articoli è maggiore se acquisto tramite dsers che direttamente online con aliexpress-
Inoltre mi è stato spiegato che per via dello sconto vedrei quanto lo pago solo nel momento in cui lo acquisto e comunque il prezzo risulterebbe superiore a quello che pagherei comprese spese di spedizione direttamente da utente finale su aliexpress
MAH!

I LOVE DELIVERY
Italia
2 días usando la aplicación
DSers respondió 25 de septiembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there, the pricing of product is a bit tricky, but DSers never charges more.
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

21 de diciembre de 2023

Non esiste prova gratuita perché rubano i soldi lo stesso l'ho disinstallata durante prova gratuita e devo pagare 18 euro

Extreme Beauté
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2024

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a frustrating experience.

As you can hopefully see from our other reviews, your situation is the exception and far from our usual high standards. This makes us all the more keen to make sure this gets resolved and doesn’t happen again.

Please drop our customer services team a message via on any below methods
Please understand that the Shopify billing service may make it appear so that we're overcharging when we are actually not.
You can also confirm this with the Shopify team

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

14 de septiembre de 2023

Coloquei um produto do DSERS, o produto não entrou no meu shopify e ficou em processamento faz um dia. Por isso, não conigo colocar nenhum ouro produto.

paulistinhashop
Brasil
Alrededor de 12 horas usando la aplicación
DSers respondió 18 de septiembre de 2023

Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

18 de noviembre de 2023

il sito di aliexpress non apre nulla e rimane sulla pagina bianca senza poter fare il login e utilizzare l'app

Afrodite AG
Italia
Alrededor de 2 meses usando la aplicación
DSers respondió 19 de noviembre de 2023

Hi there,

Thank you for your review, all feedback is important to us and we’re sorry to hear you’ve had such a bad experience.

Please share more details of your issues with our customer service team, we do want to help you out there
Please contact our customer services team a by below methods

Here is the email address & official messenger link of DSers customer service
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers Team

Fecha de modificación: 17 de septiembre de 2023

NUL DEPUIS VOTRE MISE A JOUR LES COMMANDES METTENT 10minutes a passer c'est innaceptable

SMARTWATCHPHONE
Francia
Alrededor de 4 años usando la aplicación
Fecha de modificación: 18 de septiembre de 2023

Très déçu de l'application, depuis 4 jours je ne suis plus en mesure de me connecter, les commandes s'accumulent et je ne peux rien faire à part rembourser mes clients.

Dsers m'a fait perdre beaucoup d'argent

Super Forme
Martinica
Más de 2 años usando la aplicación
DSers respondió 15 de junio de 2021

Hi Super Forme,

We are happy to learn that DSers is really helpful for you. It is our honor that DSers is an app you could rely on! We will continue working hard to provide an excellent dropshipping experience to all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 21 de febrero de 2024

Dsers Supplier Optimizer is attempting to only show their Tmall items. These items say "Only available on Tmall" but when I do my own search on AliExpress, there are plenty of suppliers with the same item that I tried to find using Supplier Optimizer. Tmall items are more expensive and delivery times are longer. I don't want to source from Tmall and not accurately showing what's available on AliExpress feels very suspicious. I will cancel my subscription and find another way to import AliExpress items. I don't trust that Dsers is being honest about what's available on AliExpress but pushing its own brand in a deceptive way.

VacationGrabs
Estados Unidos
Alrededor de 2 años usando la aplicación
16 de febrero de 2020

Big Pop Up that they help you find supplier because of the corona virus.
1. No reply via email
2. Admitad cashback doesnt work anymore
3. And now I cant even login or reset my password

Geniale Gadgets
Alemania
Casi 2 años usando la aplicación
DSers respondió 17 de febrero de 2020

Hi there! We are replying every email from our users. Please feel free to let us know your email address that used to contact. We will help to check. For admitad issue, please deactivate your Chrome extension otherwise they will hijack your traffic. For resetting password issue, could you please share more details. Feel free to contact support@dserspro.com

Fecha de modificación: 23 de septiembre de 2023

this USED to be a great app but theyve done an update and now its broken. Price updates price/ currency resyncing feature isnt working properly, product filter is broken as it no longer shows product removed form shopify, SKU updates dont take, WHY they decided to "fix" something that WASNT broken is beyond me but tbh if they cant roll me back to the previous version or fix these problems IMMEADIATELY then im remapping my products thru another app. THATS how broekn this app is now

ozonlineshopper
Australia
Más de 1 año usando la aplicación