Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
1 de abril de 2024

Quero agradecer o atendimento da Isla, me auxiliou nas minhas duvidas e dificuldades com a plataforma, conseguiu com excelência prestar um bom atendimento, o passo a passo para resolver o problema com o Disers. Gratidão!

AYS FASHION
Brasil
2 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

Excellent Support from Vivian, Thumbs up to you

Prezways
Reino Unido
2 meses usando la aplicación
DSers respondió 28 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

First of all, the response time was super fast! The issue was solved immediately by Wendy, no problems at all. Communication was clear, easy to understand. Very happy with the great service I received.

PURCORIGINAL
Reino Unido
2 meses usando la aplicación
DSers respondió 28 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

2 de abril de 2024

Adorei o suporte do Dsers me ajudou muito a Olivia é otima parabéns..<3

Loja Pampoo
Brasil
2 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de abril de 2024

Im a new user of DSers and had a question. Was helped very fast by Raphael. Can not comment on the rest of the service just yet, but the customer service & response was very fast and clear!

Tekbuzz
Países Bajos
Alrededor de 2 meses usando la aplicación
DSers respondió 22 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de abril de 2024

DSers' live chat support is exceptional! Quick, efficient, and always ready to assist. A valuable resource for any dropshipper navigating the complexities of e-commerce.

Avaliya home
Reino Unido
Alrededor de 2 meses usando la aplicación
5 de marzo de 2024

Passando pra dar os parabéns pro Suporte do Dsers-AliExpress Dropishipping Partner em especial a "SHERRY" que me atendeu com rapidez e solucionou o problema em segundos. Estou muito grata pelo seu atendimento nota 10000000000000.

BARBECUEIMPERIAL
Brasil
4 meses usando la aplicación
DSers respondió 6 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de marzo de 2024

Rating: ⭐️⭐️⭐️⭐️⭐️

Review:

I recently reached out to DSers customer support for assistance with an issue I was having with my account, and I had the pleasure of being assisted by Vivian. I must say, Vivian provided me with exceptional support that exceeded my expectations.

From the moment I initiated the chat, Vivian was prompt, courteous, and highly knowledgeable. She listened attentively to my concerns and quickly grasped the nature of the issue. What impressed me the most was her ability to provide clear and concise explanations, making it easy for me to understand the steps needed to resolve the problem.

Not only did Vivian resolve my issue swiftly, but she also took the time to ensure that I fully understood the solution and provided additional tips to optimize my experience with DSers. Her professionalism and dedication to customer satisfaction were evident throughout our interaction.

Overall, I am extremely satisfied with the level of service I received from Vivian at DSers. She went above and beyond to assist me, and her friendly demeanor made the entire process pleasant and stress-free. I highly commend Vivian for her outstanding support and commend DSers for having such a dedicated team member. Keep up the excellent work!

Sincerely,
Pet Purrfection Emporium

Pet Purrfection Emporium
Chipre
3 meses usando la aplicación
DSers respondió 27 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de febrero de 2024

My experience was great with Tiffany! Her answer was quick and precise and in a few seconds my issue was resolved. Thank you very much, Tiffany!

Petit Peekaboo
Canadá
9 meses usando la aplicación
DSers respondió 19 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

17 de abril de 2024

Dsers customer service team is amazing, so quick to respond and help sort out the issues. Send step by step help for me to know how to do it myself as well - amazing dropshipping for new starters

Vogue Aura Finds
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 18 de abril de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team