Reseñas (31.367)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
3 de octubre de 2024

Dylan was able to help me very quickly with my customer service questions. He was clear with his directions and included picture diagrams to help assist.

Follow Your Nose YYC
Canadá
Casi 2 años usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de octubre de 2024

I encountered some issues with my order, which showed as unfulfilled on the Shopify store despite my payment being processed. Fortunately, I reached out to DSers and connected with Zoe. She promptly investigated my situation and confirmed that my order was indeed paid and simply awaiting shipment. Her communication was exceptional, and it was clear she is passionate about her work. I'm grateful for her assistance and wish her all the best!

VeloxDrop
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 24 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de noviembre de 2024

Help me solve my issue in 5 minuts when Shopify did not know what to do . They are great

Vermo Pets
Chile
2 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

26 de noviembre de 2024

Had some trouble setting it up at first.

But Celia helped me throught he entire process and got everything to work.

She knew the solution to all my problems and gave me some great insight, plus answered all my questions.

Thanks for the great support!

Adsuro Inc.
Alemania
7 días usando la aplicación
DSers respondió 27 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

The service I received was effective and straight to the point.

Marie's Style
Estados Unidos
9 meses usando la aplicación
DSers respondió 22 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

10 de enero de 2025

It's an amazing app, I face the problem but Customer Care Teresa helped me and solved the problem.

Orbit Gulf
Emiratos Árabes Unidos
4 meses usando la aplicación
DSers respondió 13 de enero de 2025

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de diciembre de 2024

First time using DSers support and it was a breeze with the help from the lovely Chloe! She was brilliant, friendly and so helpful!

Thanks so much Chloe and take care:)

Hunt and Haul
Reino Unido
25 días usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

7 de noviembre de 2024

Best customer service Celia helped me a lot Nice and wonderful program Thank you

bamwer
Estados Unidos
5 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2024

Really great support from Hayley. Fast replies and she fixed the issue for me. Thank you

Krokk
Francia
5 meses usando la aplicación
DSers respondió 19 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

19 de noviembre de 2024

Exceptional customer service from Myra! She dedicated at least 30 minutes to patiently helping me resolve a shipping and sourcing issue. I've tried several drop shipping apps, but Dsers stands out as the best. Thank you so much, Myra!

Apuras
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team