Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
2 de febrero de 2024

Always there to answer my questions. Each rep ready to assist you with a quick and helpful resolution!

Thank you Jenny hope to get you again!

Nellie's Way Beauty, Inc.
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 3 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

Fecha de modificación: 2 de abril de 2024

These people, Rfimp, Aimee and Ralla, have helped me out greatly. Great Help.

lumellaBRIGHT
Australia
4 meses usando la aplicación
DSers respondió 25 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

23 de febrero de 2024

Extremely useful app.
Service is also very fast and smooth communications, got my issue resolved within a few moments thanks to my operator Aurora.

Praeme
Bélgica
2 meses usando la aplicación
DSers respondió 25 de febrero de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de abril de 2024

Wendy was a lot of help to me and saved a lot of time for me, all my questions were answered and instruction was very easy to understand. Thank you Wendy!

Mini Zoo
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 9 de abril de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 de mayo de 2024

Very happy with the service, especially the Customer Service help from Colleen. Thank you!

FrostFreaks
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 13 de mayo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

19 de marzo de 2024

Tiffany was really helpfull. Not only fixed my errors but also showed my how to fix the problem my self for future reference in easy steps. Thank you Tiffany!

Heart Beats
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de marzo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 de febrero de 2024

I had a REP named Olivia, and I wanted to let you know she has great customer service! She was polite and professional, as well as informative. She addressed my issues.

Luxury Living
Estados Unidos
5 meses usando la aplicación
DSers respondió 27 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de febrero de 2024

Lennon was very patient and supportive throughout our interaction. I was a bit stressed with making some changes related to fulfillment but he eased my fears and resolved the issue.
Thank you so much, Lennon!!!

Baytok
Canadá
8 meses usando la aplicación
DSers respondió 22 de febrero de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

30 de marzo de 2024

Marshall, thank you for your quick response and help in resolving the issues I had when using the DSers program. I recommend the program, which is easy to use and the support team is always happy to help quickly.

Easy mom store
Bélgica
26 días usando la aplicación
DSers respondió 31 de marzo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de abril de 2024

Myra from DSers support team - best of the best, really help me with my first steps in DSers order placing.

NÚNU Store
Reino Unido
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de abril de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team