Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de abril de 2024

The app is great and easy to use. I needed some help, so I reached out to support. As soon as I sent a message, Irene responded promptly. She quickly translated to Portuguese, and I understood what needed to be done. Not to mention the speed of the service.

Essência Rosa
Brasil
8 días usando la aplicación
DSers respondió 24 de abril de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 1 de abril de 2024

Alicia was amazing. I sent an email about a tech issue and she responded very quickly and was able to help resolve my problem. Thank you so much, Alica.

PurePathShop
Estados Unidos
3 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de febrero de 2024

Myra was really helpfull, she was really fast and also gave my tips and offered help me mapping. Very nice costumer service.

Little Baby Gio
Australia
7 meses usando la aplicación
DSers respondió 11 de febrero de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de marzo de 2024

finally found the best customer service, Chris you're the best

Animeancy
Marruecos
10 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

29 de febrero de 2024

Jully was such a big help. very nice and understanding

AllYourStore
Estados Unidos
8 meses usando la aplicación
DSers respondió 3 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de marzo de 2024

Alice was extremely helpful. I'm still new to DSERS so it's all foreign territory to me. She answered my questions very thoroughly and quickly. Super grateful for her help!

Luxe Cove
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 21 de marzo de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

22 de febrero de 2024

One of the best customer service experiences I've ever had! With fast response times! Immediate help to resolve my problems and fantastic customer service, Adele was brilliant and I couldn't recommend her and the DSers team any more!

Champions Official
Reino Unido
3 meses usando la aplicación
DSers respondió 25 de febrero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

3 de marzo de 2024

Special Thanks to Lennon for helping me out. I could't have done this without you :D

MonkeyFlops
Noruega
6 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

29 de marzo de 2024

Aimee was great in resolving my issue with finding how to contact the seller to expedite the shipping on my order.

Shakti88
Estados Unidos
2 meses usando la aplicación
DSers respondió 31 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de marzo de 2024

Jully from the Customer Support team exhibited exceptional kindness and patience. She provided a clear and concise response to my inquiry, epitomizing the high standard of customer service I anticipate. Her assistance was truly appreciated.

Little Sofie
Reino Unido
5 meses usando la aplicación
DSers respondió 4 de marzo de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team