Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de febrero de 2024

Super quick response from Lucia and well explained steps! loved the good communication. She helped me throught our conversation with all the questions I had. Friendly person and very helpful. 10/10 experience. Good customer service.

PLATØNIX
Países Bajos
2 meses usando la aplicación
DSers respondió 25 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

9 de abril de 2024

Isak was extremely quick and helpful. Solved my problem instantly.

Hiquo
Reino Unido
6 meses usando la aplicación
DSers respondió 10 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de mayo de 2024

I had the pleasure of dealing with Sally from customer service. Quick and efficient, she provided a 5-star service. Top-notch!

ParaInsectes
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 13 de mayo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

14 de marzo de 2024

Best app for placing Aliexpress orders in bulk. The customer support replies superfast and Isak helped me within minutes to solve an issue I was experiencing. Very impressive! I highly recommend this app.

SvalkaofSweden
Suecia
3 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

10 de marzo de 2024

I am very satisfied with the service of DSers‑AliExpress Dropshipping, I asked a lot of questions, Lucia replied my questions one by one patiently, I do appreciate her help

mycutedogcat
China
5 meses usando la aplicación
DSers respondió 11 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

17 de marzo de 2024

I was assisted this morning by Adele,
she helps to resolve an issue very complicated as I did some change manually.
she was very patient.
thanks Adele and Shopify for this quality of service.

L'Univers Des Enfants
Canadá
3 meses usando la aplicación
DSers respondió 18 de marzo de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 de febrero de 2024

I have been using the app for the last few years and it's really the best app out there for fulfilling orders, today I had a few problems but Wendy helped me within 1 minute so everything is fixed now! Great customer support!

Alvicia
Países Bajos
3 meses usando la aplicación
DSers respondió 21 de febrero de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

16 de marzo de 2024

Blanca was super helpful, she immediately knew the fix to my issue. Great customer service.

Productivity On
Reino Unido
6 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de febrero de 2024

i actually had an issue with my first order, the customer service is super helpful and friendly. The experience was amazing

Buzzin' Hype
Canadá
Alrededor de 1 mes usando la aplicación
DSers respondió 26 de febrero de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

3 de abril de 2024

DSers is the best app for Aliexpress. The agents help you to resolve any issue. Lilly was professional and answered to my questions

EuropaDiscount
Francia
5 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team