Reseñas (31.305)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
17 de noviembre de 2024

The service was very fast, and they managed to find a solution for my problem, thank you !!!

Zalinoa Market
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 19 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de noviembre de 2024

Great customer service. Zico was particularly helpful! Instant responses and logged into my system to fix an error for me.

Woofasa
Reino Unido
21 días usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

26 de octubre de 2024

Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!

SightWise
Estados Unidos
22 días usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

2 de diciembre de 2024

I want to give special thanks to the employee Zico! A very sensitive person, he helped me a lot! Once again, thank you!

23th Avenue
Polonia
15 días usando la aplicación
DSers respondió 3 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de septiembre de 2024

THANK YOU WENDY FOR ALL YOUR HELP, EVEN THOUGH I TOOK ALMOST AN HOUR OF YOUR TIME! I HOPE ALL CUSTOMER REP IS LIKE YOU. THANK YOU FOR SHOWING ME SCREEN RECORDINGS AND MAPPING MY PRODUCT FOR ME!

Cailey's Finest Finds
Estados Unidos
4 meses usando la aplicación
DSers respondió 8 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de noviembre de 2024

Hi Sans from DSers was very helpful. He explained the entire process to me and answered other questions I had. Great job!

Diva's Shop
Estados Unidos
3 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de diciembre de 2024

excellent service. great patients in helping me. my problem was solved.

SALT
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de enero de 2025

Stella was really great at assisting me with my issue

Pure Glow
Estados Unidos
5 meses usando la aplicación
DSers respondió 6 de enero de 2025

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

7 de octubre de 2024

Very reactive support, solution was found very quickly, thanks you !

Yin-Yang Spirit
Francia
Más de 1 año usando la aplicación
DSers respondió 10 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

1 de noviembre de 2024

I would like to express my gratitude for the excellent service provided by the Dsers app team, especially to Aurora. Her assistance was exceptional, helping me resolve my questions with professionalism and kindness.

Classe Nacional
Brasil
5 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team