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Amazing drop shopping service as well as amazing 24/7 customer service. Kimi was quick to respond, quick to identify any problems I had with the service, and quick to give me the solution. A great app with great people working behind it. Thank you!
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Sandi was very prompt in responding to my questions. I am a new store owner and had many questions. She answered them and also helped me complete my 1st order thanks again Sandi
Hi!
Thank you for your kind words! We're so happy to hear that Sandi was able to assist you with your first order and answer all your questions. Our team is always here to support new store owners like you!
Don't hesitate to reach out if you ever need more help.
DSers Team
DSer has completely transformed the way I manage my dropshipping store! The automated order fulfillment and smooth integration with Shopify make everything so much easier. Finding and importing products is a breeze, and I love how efficiently it syncs with suppliers. The app is reliable, fast, and incredibly user-friendly. Plus, their customer support is top-notch—always quick to respond and very helpful. If you're looking for a hassle-free dropshipping solution, this is the app for you!
Hello!
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that DSers has transformed the way you manage your dropshipping store, and that our customer support team has been able to provide the assistance you needed. We’re committed to offering an easy and efficient experience, and it's great to know it’s making a difference for your business.
If you ever need help in the future, feel free to reach out—we’re here to support you every step of the way!
DSers Team
I wanted to take a moment to share my appreciation for Sandy, the customer service agent who helped me with placing an order to AliExpress via DSers. Sandy was incredibly patient, attentive, and knowledgeable throughout the entire process. She made sure all my questions were answered and guided me step-by-step to complete my orders smoothly. Her professionalism and friendly demeanor truly made a difference, and I felt well-supported every step of the way. Thank you, Sandy, for providing such excellent service! If you're looking for efficient and helpful assistance, I highly recommend reaching out to her.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
DSERS is awsome and serves its purpose well. However i ran into a mapping issue with multiple pending orders. I reached out to the live messaging service and was contacted by teresa immediately. She is worth her weight in gold, she answered my question exactly and gave me all the necessary info and actually walked me through fixing the issue down to fulfilling the order. With support like her, this app can never fail. Giver her a raise!
Hello!
Thank you for your fantastic review! We're thrilled to hear that Teresa provided such exceptional support and guided you through resolving your mapping issue. Our team is dedicated to making sure you have a smooth experience, and Teresa's efforts truly reflect that!
If you ever need further assistance, don’t hesitate to reach out—we're always here to help!
DSers Team
I gotta say I love Dsers and part of what really makes up what makes this platform so great for me is the customer service, Fiona in particular who responded to me extremely Fast and knew the exact root of the error I made and she’s honestly saved me soo much time
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had an amazing experience working with Rin! They went above and beyond to help me resolve my issue, showing incredible patience, professionalism, and expertise throughout the process. Rin carefully listened to my concerns, provided clear and practical solutions, and ensured everything was addressed to my satisfaction.
Their dedication to providing outstanding support made all the difference, and I truly appreciate the extra effort they put in to make sure I felt confident and supported. If every customer service experience was like this, the world would be a much better place!
Thank you, Rin, for your outstanding service—you're a true asset to your team
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had the pleasure of working with Zico, who walked me through the entire fulfillment process, and I couldn’t be more impressed! Zico was incredibly knowledgeable, patient, and thorough, making sure I understood every step of the process.
What stood out the most was Zico’s professionalism and willingness to go above and beyond to address all my questions and concerns. It’s clear that Zico genuinely cares about providing excellent customer service and ensuring a smooth experience.
Thanks to Zico’s guidance, I now feel confident in the fulfillment process and know I’m in great hands. Highly recommend working with Zico if you ever get the chance—absolutely fantastic!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The support I received was excellent and fast. I don't have time to wait around while money is slipping through my fingers. Dsers was able to handle 2 inquiries very fast.
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an excellent experience with DSers, thanks to Aurora! They were incredibly helpful and knew exactly how to solve my issue right away. Their knowledge and efficiency made the entire process smooth and stress-free. It's always great to deal with someone who truly understands the platform and can provide clear, quick solutions. I highly recommend DSers for their top-notch support and especially appreciate Aurora for their outstanding service!
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team