Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
23 de septiembre de 2023

Very great and fantastic customer support. I had really big issue and I didn't know how to get out with that. Thanks again for great support today! You're absolutely killing it and I'm so glad that you helped me that much! The issue solving almost for half a day and you didn't stop until we got it right. Thanks!!

ApsaraGlow
Chequia
Alrededor de 2 meses usando la aplicación
DSers respondió 25 de septiembre de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

22 de abril de 2023

Only used this for a few hours this far, but i dont think alot will change later on

At first glance this app is very easy to navigate, add price so they fit ur local currency and import items from alibaba.. I have looked on alot of other apps but ended out with this one, after a bad experience with another app

Very positive over the free version, im 100% sure i will be a customer if i can deliver on the sales :)

MJ Trading & Import
Dinamarca
Alrededor de 17 horas usando la aplicación
DSers respondió 22 de abril de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de septiembre de 2023

Have just started getting orders with Dsers and Sherry was absolutely amazing. She talked me through everything sent relevant information and solved the problem and was also so patient when I was taking the steps she asked me to do as it took a while to sort things. Excellent help and customer service from her I could not recommend her enough and she helped me get the order through. Fantastic! Would recommend highly!

Scarlett and Black
Reino Unido
Alrededor de 1 año usando la aplicación
DSers respondió 7 de septiembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

17 de febrero de 2023

I am new at this Dropshipping business, I contacted DSers. Sherry was very helpful in answering all my questions. My issues is i'm not sure if my online store is connected to DSers and Sherry show me where to look and check to make sure i understand correctly. I have questions on how that shipping work, she also helping me understand how easy it is, where I do not need to do anything, once the customer placed the order on my online store. You have no idea what a relieve that was for me.

Sowoow
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 19 de febrero de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

18 de agosto de 2023

I have never received better customer service than I did today from Zoe, who helped me integrate two accounts. She was very professional, friendly, speedy, and competent. I could not have asked for better service. She puts a friendly face on DSers. All employees should strive to be that good! As a matter of fact, I think you should give Zoe a gigantic pay raise as soon as you read this. Really. She worked very hard with me and deserves it! Thanks! Stacy

Feminist Flight
Estados Unidos
Alrededor de 5 horas usando la aplicación
DSers respondió 20 de agosto de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de enero de 2023

I had the pleasure of speaking with Villanelle and she was awesome, I am a first-time online store owner and just got my first sale. I was stuck on the shipping process. Villanelle explained everything to me, gave me a step-by-step guide of what I needed to do, and answer all of my questions. She is very knowledgeable, kind, and sweet. Make you feel like she is willing to help and there to do so. Her customer service was excellent. Thank you for the assistance Villanelle hopefully I can speak with you again when I run into another issue.

twobusybodies
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 19 de enero de 2023

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

8 de abril de 2023

I have only been using this app for the last week but its been amazing. Obviously there is a lot to learn considering all the applications that you need to use together but there is a ton of information online which makes it possible. If you ever find yourself stuck and unable to figure it out don't hesitate to reach out to the customer service. I was helped by a gentleman named "Chris" and he was amazing. Not only did he provide videos and detailed instructions to complete the task he also helped me fix supplier issues on the fly. Just from the customer service alone they deserve 5 stars. Thanks again "Chris"!

OutdoorJones
Canadá
5 meses usando la aplicación
DSers respondió 9 de abril de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time

Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de enero de 2023

This is an excellent app. There was an issue with my collections. I contacted the support service. What I thought was a huge problem turned out to be minuscule as the chat support walked me through it. They explained how the problem happened and showed me how to correct it. All I can say is, Thank you so much for showing me and being so polite about it. I did feel like an idiot afterward only because I was embarrassed when I couldn't figure it out myself. I am so grateful that my little issue was fixed. I could have made it worse if I had tried to fix it on my own. The chat support is 100% worth using this app. They work on your level whether you are a genius or not.

gamechangeressentials
Estados Unidos
7 meses usando la aplicación
DSers respondió 12 de enero de 2023

Hi,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 15 de enero de 2023

I haven't been using DSers for too long, but it has been pretty good so far. Actually just got off of a chat with Via from customer support who walked me through everything and resolved my issue for me in a short amount of time. Overall, very good service for the money. Highly recommend.

DYNAMO JEWELRY
Estados Unidos
14 días usando la aplicación
DSers respondió 15 de enero de 2023

Hi,

We are happy to learn that DSers is really helpful. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

5 de septiembre de 2023

I really appreciate how Via helped me out while I was experiencing trouble today with placing an order, the customer service here at DSers is quick, and Via was able to walk me step by step on the process to ensure I was successful in placing my order. As someone who is new to this platform it is great to know that the customer service is really amazing and patient with their customers and that is something that is greatly appreciated. I was really happy with my assistance and I feel more confident now in using DSers. Thank you so much to Ali for all the help you were great!

Trendy n Cute
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 6 de septiembre de 2023

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team