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Great experience overall, one of the best things about it in my opinion is the support, it's quite fast and efficient, and they are quick to respond even to new matters that pop up sometimes with not a lot of information available, I personally had a great experience with Zoe, very kind and quick to answer my question.
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
I was struggling to change the currency on DSers, and Fiona provided exceptional assistance! She was patient, knowledgeable, and guided me step-by-step until the issue was resolved. Her professionalism and friendly attitude made the process smooth and stress-free. Thanks to Fiona, I can now confidently navigate the platform. Highly recommend their support team!"
Hi there!
Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there
DSers team
Big congratulations to Esfania from the DSers team support! Your dedication and help have been absolutely invaluable. Thank you for always going above and beyond to assist and make things easier. You’re a true asset to the team! Keep up the amazing work!
Hi!
Thank you so much for leaving a review and for recognizing Esfania's exceptional support! We're thrilled to hear how her dedication made a difference for you. Our customer service team truly cares about helping you succeed, and it's always wonderful to see that effort shine through.
If you need any further assistance, don't hesitate to reach out—Esfania and the team are here for you!
DSers Team
Today, I successfully placed my first dropshipping order using DSeers. I had some uncertainties about how to switch to my company AliExpress account after the order was already registered with my personal account. Aurora from the DSers support team helped me a lot, leading me through all the steps until the successful payment. I received really quick, timely, and helpful assistance - thank you very much!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I am new to the platform received some orders, and don't know what to do next! Wondering if dsers support system can help me I was connected to the agent "Vivian" He really helped me with each and every step from starting to ending and waited me for getting the process done! I was really satisfied with the service!
Hi,
Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
The help I got was honestly the best help ever. They guided me through to exactly where I needed to go and they even went as far as helping me find a new supplier !!!. They are goated fr
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a great experience with DSers support, and I want to give a special mention to Raphael who helped me solve an issue I was facing. He was incredibly quick, efficient, and very clear in his communication. Thanks to his assistance, I was able to understand the correct process and resolve my issue in no time. Honestly, it’s rare to find such prompt and helpful customer support! I highly recommend DSers to anyone looking for reliable order fulfillment. Thanks again Raphael !
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I've been using the app for a while, haven't had any issues until today. Aimee helped me very quickly and kindly, I was able to get the issue resolved fast.
Thanks for your help
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
Lisa was excellent in assisting me with an order issue. I couldn’t fulfill the entire order as I had to use a different supplier due to stock limitations, and she guided me through the entire process step by step with great patience. I highly recommend DSers because they offer strong support and are with you every step of the way.
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Maria did an excellent job in assisting me with an order issue. Highly recommend this app!
Hi,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team