Reseñas (31.310)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
7 de octubre de 2024

Very reactive support, solution was found very quickly, thanks you !

Yin-Yang Spirit
Francia
Más de 1 año usando la aplicación
DSers respondió 10 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

15 de diciembre de 2024

excellent service. great patients in helping me. my problem was solved.

SALT
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

6 de octubre de 2024

Sandy was my advisor and she was a great help. It was my first order and I needed a lot of assistance. But it went well and Sandy was outstanding, not to mention very, very patient. ⭐️⭐️⭐️⭐️⭐️

illait.
Estados Unidos
Alrededor de 1 año usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

22 de diciembre de 2024

Thank you Vivian for helping me and your kind support.

Jewelry Corner
Arabia Saudí
4 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de octubre de 2024

Rfimp was the absolute best in understanding the questions I had and spent over 45 minutes with me working through a big milestone in with my Shopify store. Beyond patient with what felt like a million questions I asked. Thank you so much for making this so painless! I appreciate your genuine care for customers!

SightWise
Estados Unidos
22 días usando la aplicación
DSers respondió 27 de octubre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de noviembre de 2024

Hi Sans from DSers was very helpful. He explained the entire process to me and answered other questions I had. Great job!

Diva's Shop
Estados Unidos
3 meses usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de octubre de 2024

Sandy was very helpful in resolving my issue today I am so happy with the outcome after getting in contact. She was efficient and her problem solving skills were great as I wasn't sure if the explanation of my issue would be understood, indeed she understood and was able to provide a good solution. Thank you Sandy, I really appreciate your help. I hope I can speak to you again if anything new arises but I am sure all of the assistants are wonderful.

Adorn & Affirm
Australia
29 días usando la aplicación
DSers respondió 10 de octubre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

3 de octubre de 2024

Very good plugin with a lot of potential. It makes dropshipping easier than ever. Customer service is good, also very responsive and helpful. I was able to get assistance and my questions answered and was guided through step by step. Thanks a lot Isak.

ThiccStep
Australia
3 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de diciembre de 2024

I had an incredible experience with the DSers support team, especially Raphael! He went above and beyond to guide me through the entire ordering process step by step, patiently explaining everything along the way. His clear instructions and helpful attitude made everything so much easier to understand. If you're new to dropshipping or need assistance, this app's support team is top-notch. Highly recommend!

Tree Cat Tree
Estados Unidos
3 días usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

14 de noviembre de 2024

Maria was fantastic. I am a new user and she answered all my questions patiently. Thank you for helping me get started!

Phantom store
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team