Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de julio de 2023

I had an issue with fulfilling an order on DSers and reached out to their support team for assistance. They responded quickly, asking for my DSers account email and Shopify store URL to investigate the problem.

The support team efficiently identified that the supplier for my order was not found on AliExpress. However, they assured me that they would find a new supplier and presented me with two options to choose from.

I requested to map the new supplier to my existing list, and they promptly completed the process. With their clear guidance, I successfully placed the order with the new supplier without any hassle.

The DSers support team's expertise and dedication were impressive, making the entire experience smooth and straightforward. I highly recommend DSers for its reliable dropshipping solution and outstanding customer support.

Thank you, DSers support team, for your exceptional assistance!

MOTHERSI
Canadá
12 meses usando la aplicación
DSers respondió 31 de julio de 2023

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2020

I am very satisfied with Dsers and more particularly with their agent Rona who is very reliable, friendly, and careful with each of my requests, thank you Dsers and especially thank you beautiful Rona.

Pin up Fever
Francia
Más de 1 año usando la aplicación
DSers respondió 27 de diciembre de 2020

Hi Pin up Fever,

We will let our customer team know that you had a great experience with them, especially with Rona. Thank you so much for your feedback. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

10 de septiembre de 2021

Um ótimo atendimento me foi dado pelo Sebastian. Solucionou todos os problemas de forma atenciosa, está de parabéns!

magazine da liz
Brasil
Más de 1 año usando la aplicación
DSers respondió 13 de septiembre de 2021

Hi magazine da liz,

We are happy to learn that DSers is really helpful for you. DSers will continue working hard to provide an excellent dropshipping experience for all users. Please don't hesitate to contact us if you need more help. Happy dropshipping with DSers!

DSers Team

22 de diciembre de 2021

Llevo más de un año utilizando este aplicación , va mucho mejor que Oberlo o alguna de las otras. Ayer tuve un problema para tramitar pedidos y en menos de 1h estaba solucionado, increíble atención al cliente.

Fortienda
España
Más de 1 año usando la aplicación
DSers respondió 24 de diciembre de 2021

Hi Fortienda,

Thank you for choosing DSers. We are happy to have you with us! DSers will continue trying hard to provide an excellent dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

2 de septiembre de 2023

Great Service From Irene
she was very fast and smart!

Richonell
Países Bajos
6 meses usando la aplicación
DSers respondió 3 de septiembre de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

Fecha de modificación: 28 de febrero de 2024

Atendimento ótimo! Super atenciosos, Resolveu todos os meus problemas. Muito obrigado pelo suporte e rapidez . A Cynthia é muito atenciosa e eficaz.

Magazine Nick e Mara
Brasil
Más de 1 año usando la aplicación
DSers respondió 10 de marzo de 2023

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

11 de julio de 2023

I had a problem connecting my account to aliexpress but Tracy solved it really fast, thank you so muchhhhh

Pom Pom Shop
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 13 de julio de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

26 de septiembre de 2022

I was very well attended by the attendant Aurora very quickly in which she resolved my problem......

Luma Shop
Brasil
Más de 1 año usando la aplicación
DSers respondió 26 de septiembre de 2022

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de septiembre de 2022

easy to use and customer Service very nice people .....................................................................

QureTech
Alemania
Más de 1 año usando la aplicación
DSers respondió 22 de septiembre de 2022

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

14 de agosto de 2023

Tiffany did an excellent job fixing my account and shipping issues. She was professional, attentive and very quickly diagnosed the problem for me! I will definitely continye to use Dsers because of the great customer service from Tiffany! 5 stars all the way!

Muriell's Closet
Estados Unidos
10 meses usando la aplicación
DSers respondió 15 de agosto de 2023

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team