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Thank you so much Vivian for helping me with an out of stock error on my shop .
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
thanks Esfania for your help
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
Dsers worked exactly as it is advertised. Vivian from chat support has helped me with mapping products.
Hi there!
Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.
DSers team
I want to take a moment to express my sincere gratitude for the outstanding support provided by Rita. I was facing a frustrating issue where the payment window in Dsers wasn’t loading fully, which prevented me from processing my order on AliExpress. After trying multiple troubleshooting steps on my own, I reached out to your support team.
Rita’s response was quick, professional, and incredibly efficient. She resolved my issue in just a few minutes, guiding me through the solution with clarity and patience. Her knowledge, dedication, and friendly attitude turned what was a stressful situation into a seamless experience.
Thanks to her, I was able to complete my order successfully and keep my business running smoothly. I truly appreciate her exceptional service and wanted to share my positive experience with your team.
Rita is a fantastic asset to your support team, and I hope she receives the recognition she deserves for her excellent work.
Thank you again, and keep up the great work!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
Thank you for your help Rin. This friend has been awesome for helping me do buy one get one free bundles for customers.
Hi there,
Thank you for your feedback! We’re so happy to hear that Rin was able to assist you with creating those buy one get one free bundles for your customers. We're glad you had a great experience!
If you ever need more help, don’t hesitate to reach out—we’re always here for you!
DSers Team
I want to express my gratitude for the outstanding service Wendy from the DSers app provided. She was incredibly helpful, patient, and knowledgeable, addressing all my concerns promptly and professionally. Her guidance made the entire process seamless and stress-free. Wendy went above and beyond to ensure I had a great experience. Highly recommend DSers and their exceptional customer support team—Wendy is a true gem!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
I had a small issue with my account and I was assisted by Holly. It was a great experience, I didn't have to wait which I would usually do in the other apps. Thanks a lot Dsers and Holly!
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Aimeen was wonderful she handle my issue very professionally.
Hi,
We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
rec this app, easy and clear, I got great service from Maria , she know in a sec what is my problem and she sloved it in a bit!
big rec!
Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!
DSers Team
I had an issue with my shopify store showing my products as "sold out" and the support team took great care of me! they already knew exactly what was going on and how to fix it, they were very kind and walked me through step by step to solve the problem. amazing service
Hi,
We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team