Reseñas (31.685)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
22 de diciembre de 2024

A very good app, orders are transmitted quickly and the service responds quickly. Due to the update from Aliexpress, I couldn't place an order via my Google Extension, so I wrote to support. Aimee quickly forwarded my ticket and offered me support. Since the support could not react immediately, I deleted and readded Google Extension on my own, after which it worked again. In the evening, Aimee contacted me and offered this procedure. So far nothing to complain about with DSers.

Smeelix
Alemania
4 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

18 de enero de 2025

I’m new at this, and Aurora helped me completely understand how to fulfill my order! So helpful!

purelyahava
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 20 de enero de 2025

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

31 de diciembre de 2024

I contacted Dsers because my products were not being pushed to my online store, I recieved prompt assistance from Aimee with the information i needed to resolve my issue, and it worked out right, Thank you.

Natural Home Finds
Estados Unidos
3 meses usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

15 de diciembre de 2024

I love the simplicity of the explanation that Zina gave me. My experience was easy and effortless, that's a big deal to me. Zina made it easy for me to navigate through the issue I was having and solve the problem. Thank you . I feel secure and at ease using DSer. I am new to this and still figuring my way around. I'm happy with the customer service provided

Everything Is Natural
Estados Unidos
4 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de enero de 2025

Dsers is a great app to use if you are in the dropshipping buisness. It's easy to use and a great way to get things done quick. Also the customer support is great i was on a live chat with Lydia and she helped get into my account as I was having a bit of trouble. Definitely recommend.

Wolfsupplies
Francia
3 meses usando la aplicación
DSers respondió 23 de enero de 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

12 de febrero de 2025

Thank you Rita for helping me iron out some kinks. It was very fast and on point. My goal was completed.

Stiktoxic
Estados Unidos
Más de 1 año usando la aplicación
DSers respondió 20 de febrero de 2025

Hi there,

Thank you for your feedback! We’re so happy to hear that Rita was able to assist you quickly and effectively. It’s great to know your goal was completed smoothly! 😊

If you ever need further support, feel free to reach out—we’re always here to help!

DSers Team

30 de enero de 2025

I had some problem and needed to contact with the customer service and I was assisted by Clary . The service was amazing! I was really stuck with an issue, but the team guided me through everything step by step and made it so easy to understand. The team was also friendly and patient the whole time. It only took me some time to fix my problem, and I couldn’t have done it without their help.

My Store
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 5 de febrero de 2025



Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de febrero de 2025

I was really surprised by the service; I was very well attended to and guided! I managed to solve my problem in 30 minutes with their help! They answered all my questions! I was very happy with the very quick and straightforward service.

ONDA SPORTS
Brasil
11 meses usando la aplicación
DSers respondió 20 de febrero de 2025

Hello!

Thank you so much for sharing your experience! We're thrilled to hear that our team was able to assist you efficiently and resolve your issue in such a timely manner. It's always our goal to provide quick and clear support.

Feel free to reach out if you need further help in the future!

DSers Team

21 de diciembre de 2024

I had an issue with recovering my account, and I was feeling really frustrated and unsure of how to move forward. But then I got connected with Blanca, and she was absolutely incredible! From the moment she took over, she was super professional, patient, and genuinely helpful.
She walked me through the entire process step by step, and made sure I understood everything. Blanca really went above and beyond to make sure I could recover my account without any hassle, and she did it all with a smile (virtually speaking!). I can honestly say that her customer service is top-notch. It's rare to encounter someone so dedicated and knowledgeable, and I truly appreciate how much she cared about resolving my issue. I’m now back in my account, and it’s all thanks to her!

Kias
Estados Unidos
4 meses usando la aplicación
DSers respondió 28 de diciembre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

15 de enero de 2025

So great! The customer service is SUPERB!!!! I had an amazing experience with Sandy! The team was incredibly attentive, friendly, and went above and beyond to address my concerns. They resolved my issue quickly and kept me updated throughout the process, making everything stress-free. It’s rare to find such a dedicated and efficient service these days, and I truly appreciate the effort they put into ensuring customer satisfaction. Highly recommend!

EQ Trend Shop
Canadá
4 meses usando la aplicación
DSers respondió 20 de enero de 2025

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team