Reseñas (31.777)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
30 de diciembre de 2024

very helpful customer service :)

The Toy Craze
Nueva Zelanda
29 días usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de diciembre de 2024

I was lost trying to fulfil an order. Chrissy was on top of it for me. She got me pointed in the right direction and I completed the fulfilment. Great job. Excellent help.

TeaSori
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

12 de diciembre de 2024

very good service, very patient and professional !

Nestov
Estados Unidos
3 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

27 de diciembre de 2024

Vivian helped me solve my problem, quickly and efficiently.

Macramé Mania
Francia
Alrededor de 1 mes usando la aplicación
DSers respondió 3 de enero de 2025

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

5 de diciembre de 2024

Overall, the app works great. Had one issue placing one of my orders, and Zoe resolved it for me quickly!

Stride Gear
Canadá
5 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

10 de diciembre de 2024

i am so happy with the customer service. waiting time was less than a minute. My issue got resolved in no time. The assistant was super nice and guided me so well.

Bazaarvibe
Estados Unidos
3 meses usando la aplicación
DSers respondió 12 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

13 de febrero de 2025

I am a Senior Citizens and I could not make the connection between DSers and AliExpress. I reached out for help and could not do it even after receiving instructions. The person helping me made the connection for me and now I'm off to the races. I will soon be 65 years old and I just could not do it. The person helping me saved me.

Change Cove
Estados Unidos
9 días usando la aplicación
DSers respondió 20 de febrero de 2025

Hi there,

Thank you for sharing your experience! We're so happy to hear that our support team was able to assist you and make the connection between DSers and AliExpress for you. We’re thrilled that you’re ready to get started! 😊

If you ever need further help or have any questions down the road, don’t hesitate to reach out. We’re always here to support you!

DSers Team

6 de marzo de 2025

The customer service agent was very patient and knowledgeable, they stayed with me on the chat until my issue was resolved. I really appreciate the help that was given using screenshots and arrow prompts, it made it easy for me to follow and understand the issue. The support and guidance were outstanding!!

Activetrk
Estados Unidos
7 días usando la aplicación
5 de diciembre de 2024

Great service! Elora was very helpful and quick to respond. Highly recommend!

VogelH2O
Francia
4 meses usando la aplicación
DSers respondió 9 de diciembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

4 de diciembre de 2024

Villanelle is awesome, thanks for the amazing help and solution

Elorena
Países Bajos
5 meses usando la aplicación
DSers respondió 5 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team