Reseñas (26.060)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de febrero de 2024

Had a brilliant experience with customer service with Eden! I had a problem mapping a product and within one minute it was done! Absolutely wonderful! Thank you Eden!

WiggleBrush
Reino Unido
Más de 1 año usando la aplicación
DSers respondió 29 de febrero de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

30 de marzo de 2024

Had an bug with my store, It was Irene who helped me. Fast response, helpful, she has it all

JustLockets
Vietnam
2 meses usando la aplicación
DSers respondió 31 de marzo de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

1 de junio de 2024

Selena was very helpful throughout the whole process! She offered so much information and tips with images and step-by-step instructions!

One Style On The Go
Estados Unidos
12 días usando la aplicación
DSers respondió 3 de junio de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

27 de marzo de 2024

had trouble with mapping orders had good advice would recommend very helpful

ProStarpet
Reino Unido
7 meses usando la aplicación
DSers respondió 28 de marzo de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

15 de marzo de 2024

Great app with amazing support, Alicia was very knowledge and helped me with my issue super fast!

ELUVIOS.
Reino Unido
8 meses usando la aplicación
DSers respondió 17 de marzo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

5 de abril de 2024

Rita was very helpful with an issue i had, walked me through and resolved the problem very efficiently, thank you

Super Savings Outlet
Reino Unido
3 meses usando la aplicación
DSers respondió 6 de abril de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

16 de mayo de 2024

recently had the pleasure of experiencing exceptional customer service from Blanca. I’d like to share my positive experience and compliment her understanding of procedures that were required for my issue. She Explained to mme step by step how to complete each request. Providing me article and screenshots of each step in assisting me solve the 2 problem I had. She definately knew what she was talking about and im glad to have gotten the solutions to my problems.

MsDadeCounty Shop and Save
Estados Unidos
7 días usando la aplicación
DSers respondió 20 de mayo de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

28 de marzo de 2024

I had trouble with tracking number and chatted with Chrissy who was very helpful. All my problems were solved. Great experience! Recommend!

LuminaDreamsDecor
Vietnam
29 días usando la aplicación
DSers respondió 31 de marzo de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

22 de mayo de 2024

Well, I got support from Chrissy, very helpful and she answered all of my questiones with care and details. Thanks a lot

Dormodation
Emiratos Árabes Unidos
9 días usando la aplicación
DSers respondió 23 de mayo de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

29 de mayo de 2024

Sally was very helpful. My order was processed very quickly.

Beauty Accessories Now
Estados Unidos
3 meses usando la aplicación
DSers respondió 30 de mayo de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team