Reseñas (31.319)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
28 de octubre de 2024

I was having an issue with a lost order and Zina was absolutely brilliant in finding the problem and sorting it with me. The conversation was quick and straight to the point, screenshots were used to help navigate and easily navigate the problem and explain what had happened. Zina was absolute brilliant could not fault in anyway, thanks again!

OpalBloomBeauty
Reino Unido
4 días usando la aplicación
DSers respondió 30 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

19 de diciembre de 2024

je rencontrais des problème mes le service après vente a su m aider a la perfection je recommande cette application

Soulagement-et-sante
Bélgica
Alrededor de 1 año usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

19 de diciembre de 2024

Zina was the best she helped me fast to fulfill my order

Pet Supplies
Estados Unidos
Alrededor de 1 mes usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

29 de noviembre de 2024

I would like to express my sincere appreciation for Lucy, who has been an exceptional support representative from DSers. Her commitment to excellence, attentiveness, and attention to detail truly stood out. I am grateful for her prompt assistance and the outstanding service she provided. It’s been a pleasure working with her, and I am incredibly thankful for her support.

LUX n LURE
Kenia
Alrededor de 1 mes usando la aplicación
DSers respondió 1 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

2 de octubre de 2024

I had some difficulties to connect my dsers with aliexpress but the support is really quick to answer. Really big thank to Olivia for his help during my differents issues. She has been really helpfull and fast. Thank you again

TiboKids
Francia
3 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

18 de octubre de 2024

Blanca was SUPER helpful, went above and beyond and made it so easy. Thank you so much, Blanca!!!

skinrelief
Nueva Zelanda
Más de 1 año usando la aplicación
DSers respondió 20 de octubre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

10 de octubre de 2024

I want to shout out Vivian for her amazing help during my recent interaction. She was friendly, knowledgeable, and went above and beyond to assist me with my questions. Her positive attitude made the experience enjoyable. I truly appreciate her support and highly recommend reaching out to her for any assistance. Thank you, Vivian!

ComfoWears
Suecia
2 meses usando la aplicación
DSers respondió 15 de octubre de 2024



Hi,

We will make sure to pass the word to our customer service team to let them know you really enjoy working with them. They are always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

1 de noviembre de 2024

Great experience using the app. I was serviced by Rfimp and he did an amazing job. 10/10 customer service.

Beallure
Canadá
3 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi,

Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

21 de octubre de 2024

Great app, a lot of customization. Great support from Vivian, helped me get the team on the issues asap.

StarlitHome
Rumanía
3 meses usando la aplicación
DSers respondió 22 de octubre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

17 de diciembre de 2024

Gostei muito da atenção do Raphael, me ajudou muito! estou começando a vender e preciso muito deste suporte.

My dream JP
Japón
8 meses usando la aplicación
DSers respondió 23 de diciembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team