Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
21 de noviembre de 2021

Solicitei ajuda do suporte pela segunda vez. Os atendentes foram muito atenciosos e solícitos. Dessa vez a Tang me atendeu e foi super atenciosa. Recomendo!

Liredo
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 21 de noviembre de 2021

Hi Liredo,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de enero de 2021

I had problems to proceed my orders. I contacted them and they came back very quickly and help me to remove all the troubles in a few minutes. Very effective!

Pod Lumino
Lituania
Alrededor de 1 año usando la aplicación
DSers respondió 28 de enero de 2021

Hi Pod Lumino,

Glad to learn that your problem was solved! Thank you so much for the review of our customer service team and the appreciation of their efforts. We will continue making sure to provide an excellent service. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

24 de marzo de 2022

This app is truly amazing and the support always answered in seconds. Our questions got answered really quick, thanks to Alen.

Rabatt-Stimmung
Alemania
Alrededor de 1 año usando la aplicación
19 de mayo de 2023

Recentemente tive problemas com meu fornecedor e Olívia me atendeu, ela foi totalmente prestativa e me ajudou em todas as minhas solicitações! Parabéns pelo seu trabalho, me ajudou muito!

Bela Vital
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 21 de mayo de 2023

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

28 de enero de 2020

They helped me really fast with a litte problem i had with linking my store. Super content! The customer support and the easy way of working in the app is perfect.

Tassenlaan.nl
Países Bajos
Alrededor de 1 año usando la aplicación
12 de mayo de 2022

I used their instant message to migrate from Oberlo To DSers and the agent Stephanie walked me through step by step .. Above and beyond my expectations of CS. I only wish they had more than Aliexpress .. Thank you for all your help Stephanie! 5 stars

Pet Collar and Tags
Estados Unidos
Alrededor de 1 año usando la aplicación
19 de febrero de 2023

Joy service was great, he didn't give up and continued to help even when it took a lot of time. Thank you

oristore
Israel
Alrededor de 1 año usando la aplicación
DSers respondió 19 de febrero de 2023

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de noviembre de 2022

Excelente atendimento de suporte. Passo a passo detalhado. Resolveu rapidamente a minha dificuldade ao sincronizar.

Lola's
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 20 de noviembre de 2022

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

28 de octubre de 2022

Jessica's support service was amazing!! Solved my problem in a practical and objective way. It was great, very efficient! I speak from Brazil, THX ♥

Xtra Casa
Brasil
Alrededor de 1 año usando la aplicación
DSers respondió 30 de octubre de 2022

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

16 de agosto de 2023

Wendy was great and so helpful! I’m new to Shopify so I have some questions about things and she was very quick to respond and helped me understand how some things work with DSers and my Shopify store! Super helpful! Thank you!

Good American Beauty
Estados Unidos
6 meses usando la aplicación
DSers respondió 18 de agosto de 2023

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team