Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de enero de 2024

Using messenger to contact help was awesome!! Blanca was so helpful and was really quick to help me solve my problem. She also made sure to send me screen shots so I wouldn't get confused with anything. I really appreciate all her help!

shopwise
Estados Unidos
8 meses usando la aplicación
DSers respondió 15 de enero de 2024

Hello there!
Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

21 de febrero de 2024

Blanca was very helpful and efficient on all the requests i had, great service, i recommend !

Cats-accessories
Chequia
12 meses usando la aplicación
DSers respondió 22 de febrero de 2024

Hi,

We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!

DSers Team

3 de febrero de 2024

I'm extremely satisfied with DSers for managing my orders. It simplifies dealing with suppliers and automates order processing. Customer support is responsive and helpful. Highly recommend DSers for anyone looking for an efficient solution to manage their online store

Speedy Laces™
Reino Unido
Alrededor de 2 meses usando la aplicación
DSers respondió 4 de febrero de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

14 de febrero de 2024

Wendy was very helpful, very detailed, and quick with her response and help she answered every question with ease.

Thanks Again Wendy

Jade’s Beaut’e Boutique
Estados Unidos
3 meses usando la aplicación
DSers respondió 16 de febrero de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

8 de abril de 2024

Great app and very helpful customer service.
Thanks Sandy!

Espiaye Apparel
Australia
8 meses usando la aplicación
DSers respondió 9 de abril de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

4 de marzo de 2024

Thank you very much to agent Holly for taking her time to help me with a small synchronization problem. Thank you very much

Sauvage Évasion
Francia
3 meses usando la aplicación
DSers respondió 5 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

9 de abril de 2024

Thanks Isak for the efficient and fast customer service help.

ViverEco
Francia
9 meses usando la aplicación
DSers respondió 10 de abril de 2024

Hi,

We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

18 de marzo de 2024

The best customer service ever. Dealing with patience, the capacity of the heart is something invaluable. I love you with all my heart.

DIDCCI
Jordania
2 meses usando la aplicación
DSers respondió 19 de marzo de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

12 de marzo de 2024

I had some confusion on how to work the app but Irene was massively helpful in assisting me and allowing me to understand the issue at hand. Thank you for quick response and patience.

NeuCalm
Australia
19 días usando la aplicación
DSers respondió 13 de marzo de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

23 de enero de 2024

Lucia helped me to fulfill orders. She navigated me to all stuff I did not understand. Now I do understand the issue I was having with my shop and DSers. It's all sorted and fixed.

Again, thank you Lucia, kind wishes!!! <3

Vricco
Lituania
4 meses usando la aplicación
DSers respondió 24 de enero de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team