Reseñas (31.321)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
29 de noviembre de 2024

Super helpful! They work around the clock, give step by step directions and never leave you stranded with an issue. Don't hesitate to use their support!

Elly-Jayne
Estados Unidos
5 días usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

30 de noviembre de 2024

I think it is one of the distinguished platforms in the world of drop shipping and there are many advantages.

helen creations
Italia
3 meses usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

20 de noviembre de 2024

I received an amazing service today from Zina. Very welcoming and efficient. She clearly knows what she is doing. If possible, I would like to be helped by her throughout this journey of mine with DSer. Many thanks, Zina.

SMOKING SMURFS
Sudáfrica
6 días usando la aplicación
DSers respondió 21 de noviembre de 2024

Hi,

We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

8 de octubre de 2024

I was having trouble connecting my DSers to my Aliexpress due to a discrepancy with the account type I had signed up with aliexpress orignally but I was helped out by a great support staff named Zico and he took care of it all...whew. :)

Explorer Corner Toys
Estados Unidos
Alrededor de 2 meses usando la aplicación
DSers respondió 10 de octubre de 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

13 de octubre de 2024

The worse customer service. The app sucks they don't tell you the important things like tax exemption or that it takes your customers over 3 weeks to receive their products. I wish I could give 0 stars to these clowns

Kick Flippin
Estados Unidos
3 meses usando la aplicación
DSers respondió 15 de octubre de 2024



Hi there
Thank you so much for taking time to write this feedback to us.

Would you mind reaching out to us with more details about the situation? Any more light you could share on what happened and would help us to find the right solution moving forward.

Here is the email address & official messenger link
support@dserspro.com
https://www.messenger.com/t/DSersOfficial

DSers team

2 de noviembre de 2024

You are a great customer representative Sherry who answered all my questions with detailed pictures for today

Artezmed
Noruega
3 meses usando la aplicación
DSers respondió 3 de noviembre de 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

7 de noviembre de 2024

Aurora helped me a lot through the process. Great costumer service from Aurora. Awesome!!!

Inspire Pad
Estados Unidos
29 días usando la aplicación
DSers respondió 10 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. We are always here to provide excellent support to solve your problems. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!

DSers Team

20 de diciembre de 2024

atendimento muito rápido, agilidade e bom conhecimento, me ajudou muito.

Caixa de Pandora
Brasil
Más de 1 año usando la aplicación
DSers respondió 23 de diciembre de 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

30 de noviembre de 2024

Excellent service offered to me Lydia. She helped me in a very cordial and patiently and stayed with me till the end a with proper guidance through screenshots sharing and step by step until the all issues resolved. Thanks a lot Dsers for such a helpful support Lydia. Appreciated.

HUGGS
India
3 días usando la aplicación
DSers respondió 1 de diciembre de 2024

Hi,

Thank you so much for your review. We are glad to know that you had a great experience with our customer service. DSers' customer service team is always here to help you in every way we can. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!

DSers Team

15 de noviembre de 2024

Very happy with Rfimp! customer service is excellent! Clear instructions and fast reply! Found the solution to my problem : )

My Store
Australia
7 días usando la aplicación
DSers respondió 17 de noviembre de 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team