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Just started using this app and when I faced a problem, I asked for support via chat and in a couple of minutes Krystal answered and solved everything. Customer support is great and the user interface and integration with the store are also smooth and well done
Hi,
We are happy that you enjoy dropshipping with DSers! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
The customer service, especially Neva, was most patient and understanding. She aided me so quickly that I would recommend her a million times over. I am sure I will continue to use the service as it is quite efficient.
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
I am new at ecommerce and accidentally loaded products on Amazon Marketplace that have incorrect pricing. I began to receive orders that would have cause a large loss of money if they were filled. Villanelle help with verifying the merchandise would not ship which was a huge relief!
Hi,
We are happy that all your issues were fixed. Our customer service team will really appreciate your review. DSers always tries to provide the best services to its valuable users. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
It was a exceptional service. Very very good. The attendant was extremely attentive to me and helped me a lot
Hi e-maginne,
Thank you so much for your review. We are happy that you had a great experience with our customer service. DSers is always here to solve any of your problems. Please feel free to contact us again if you need more help. Happy dropshipping with DSers!
DSers Team
support was very fast and helpful, thank you Lennon for helping me to solve me problem :-)
Hi,
We will let our customer team know that you had a great experience with them. Thank you so much for your review. We will maintain our dedication and continue to provide a great dropshipping experience. Please feel free to contact us again if you have further questions. Happy dropshipping with DSers!
DSers Team
Tracy was so kind with me, and she help me to cut long hours of working.. im so happy!!! thank u Tracy
Hi,
We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!
DSers Team
Irene was super fast and helpful, immediately solved my issue with an order and advised on next steps. 5-star help! Thanks again!
Hi,
We are happy that you enjoy our customers service. We really appreciate your review and the recommendation of our app. We will continue working hard to improve our app and customer service to make the user experience better. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Great Costumer service! Olivia is amazing, I hope everybody could get Olivia to assist them
Hi,
We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!
DSers Team
I was attended by Meena, and she was super friendly and ready to help me, note 10! By the way, the app helps me a lot, I'm grateful that it exists.
Hi meuitem,
We are happy that you enjoy dropshipping with DSers. We really appreciate your review. We will continue working hard to develop our app to further improve users' dropshipping experience. Please don't hesitate to share your thoughts with us. Happy dropshipping with DSers!
DSers Team
Really fast and kind customer service as always. Catalina managed to solve my problem within 5 minutes and gave me further explanations how I could solve it myself as well.