DSers‑AliExpress Dropshipping , 18.496 reseñas

Update: DSers support was somewhat of a help investigating the issue. Long story short the taxation added to products without much uniformity leaves open the possibility that someone could take advantage of it and charge "tax" and just pocket the money. It also leaves open the possibility that there could be big discrepancies even when nothing nefarious is going on. I would like to see more transparency on how items are taxed.
Original:
I don't know what is going on, but here is what they are doing to our orders:

1. An order is placed through DSers
2. One item from the order is deleted by someone
3. The purchase price of the deleted item is broken up into a bunch of smaller numbers and added as “Tax” to each of my other items I paid for on Aliexpress.
4. Collectively these taxes equal the EXACT amount for the deleted item.

I tried looking for certain items but could not find. I was hoping for more than what was offered for the price i paid! I also tried to source from your partner sites but was asked to pay again before i could source, customer service is terrible!

Pretty decent app - does a pretty good job importing product and adding them to your store. Too bad the checkout flow breaks b/c the product won't import Ali's shipping costs.

According to DSers Support, you're expected to do that manually, I guess, for every country you ship to times every product you offer. Wow, right? I totally don't need more manual work so that's not even remotely going to happen.

Support (DSers) suggested I factor in the shipping costs into the product costs. Hmm... I got a $3 product that can sell for about $20 but has a $14 shipping cost that leaves me with...hmm... $3! Wow! My store doesn't mask shipping behind prices trying to hustle the customer with "free shipping" as I personally consider that to be a dishonest and loathsomely creepy practice that disrespects customers.

I also despise the fact that support chat is only available with fb messenger - kiss your PII good bye - completely not necessary considering how many viable chat apps are floating around.

Terrible experience once I reached support. Uninstalled.

supplier optimizer wich is the whole point of this app never works either its in maintenance so 5 times a day or it just send error message you can search by picture by link or directly in the app it just dont work , the product sheet is glitched as fuck if the supplier have 50 product in stock why does the app put 4800 in my store stock ????????????? pruct cost 3.90 + 2 for shipping and the app give me a price value of 1.99 ???

Although, this app is very useful I have to give it 2 stars because it is extremely slow to use. At times it is very unusable because of its speed. If I can find an alternative app I would stop using this app right away.

Após a última atualização ficou horrível trabalhar com esse aplicativo. Uma hora o pedido desaparece, outra não sincroniza quando o fornecedor envia, outra, desaparecem todos os pedidos. Gostava tanto do trabalho dessa empresa que resolvi assinar o plano pago, e foi assinar que os problemas começaram com essa atualização terrivel. Estou avaliando seriamente em cancelar minha assinatura e procurar outra alternativas. Não aguanto mais ter que chamar suporte pra resolver problemas que antes não haviam. Mais uma empresa que de tanto querer mudar as coisas vai perder clientes. Deixa do jeito que estava, estava ótimo, funcional e eficiente ou goodbye.

Purtroppo non si può avere nessuna fattura e quindi non si può registrare in contabilità nulla.
E' un app che solo sincronizza gli shop di Aliexpress, nulla di male, solo che niente fatture. Peccato.

ME APARECE ESE MENSAJE Y NO PUEDO USARL
DSers-AliExpress Dropshipping no es compatible actualmente

Had a few issues when they took over Oberlo's customers but Lucy seems to have ironed them out for me - guided me through them to be more exact. Still working things out because of the greater flexibility and complexity that this offers in comparison to Oberlo, but I'll be keeping my eye on things and will keep this updated.
Facit - Lucy 5/5 - DSers 3/5 - total 4/5. Dsers it's up to you now! Update - finding more and more issues with missing products in SHopify and it's a real hassle to have to search through and check every item because there's no decent overview. Was way happier with Oberlo

At start, it was smooth transfer from Oberlo.
Then we found it, it was ordering the wrong item and blame it on the Oberlo mapping. It happened again and it took a long time to win this dispute.
The issue with dser, it tries to cater for all ie ebay, amazon etc, so you will realise it is a total mess and complex and each uses different method eg variant vs name of product. Due to the supplier, they recycle the variant number to keep the high order number, which causes ordering the wrong product.
Now, we have issues and the ordering platform is annoying smart to lock into the country we are processing the orders. We change it back to our country, language and currency, but dser clears the cookie and all for each order, and the purchase platform believes we are hacking their site, so we have to redo the login details, and it goes back to the visiting countries and then the order details in that language, so messy when we run the report.
Others issues, it does not track the shipping number when the platform change it, it expect us to manually the action which they can do it automatically.
Sadly, it is hard to find a replacement app for ordering. It is like choosing a losing team as there is no other team.
p.s I am not sure why it is taking our customers details eg telephone numbers and emails when it does not need it. I hope it is not using these information for their purposes and we did not sign it to that.