Note globale
5
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
16 février 2024

I just had a little issue with Dsers, but the support helped me very fast.
Adele was very friendly, serious, and replied fast, thank you Adele !

SemellePodium
France
3 mois d’utilisation de l’application
DSers a répondu 17 février 2024

Hi there!

Thank you for highlighting our support team in your review
This is exactly how we focus on our users‘ experience, we want to make sure that all issues are fixed. Please feel free to contact our support team whenever you have any doubts about DSers as we provide 24/7 customer service.

DSers team

1 mars 2024

I'm very satisfied about the service provided by "Alice" on DSers she is so sweet and helpful also professional and a credit to this business ,thanks :)

ADEEGA
Royaume-Uni
Environ 2 mois d’utilisation de l’application
DSers a répondu 3 mars 2024

Hello there!

Thank you very much for your review. We're so happy to hear that you're satisfied with our customer service, and this is not where we stopped at, instead, we will continue to optimize our service to bring better and better experience for our users.
Cheers! Happy dropshipping with DSers!

DSers Team

26 janvier 2024

I want to express my deep gratitude towards Wendy, the Support Specialist at DSERS, who provided me with an exceptionally positive experience! From the moment I reached out to her, her kindness and professionalism were evident.

Wendy demonstrated a profound knowledge of DSERS and took the time to answer all my questions in a clear and concise manner. Her patience and willingness to help me understand the intricacies of the service were truly impressive.

What stood out the most during our interaction was Wendy's kindness and positive attitude. Her friendly demeanor made the experience not only informative but also enjoyable. I truly felt valued as a customer, and her personalized attention made a significant difference.

In summary, my encounter with Wendy as the Support Specialist at DSERS was simply outstanding. It's always a pleasure to deal with such dedicated and friendly professionals. Thank you, Wendy, for your excellent service and for making my experience with DSERS so positive. I will definitely recommend Wendy and DSERS to my colleagues and friends!

ttp0095
Mexique
6 mois d’utilisation de l’application
DSers a répondu 28 janvier 2024

Hi,

We are incredibly grateful that you took the time out to leave us a 5-Star review, especially about our customer service. Our customer service team works very hard to be responsive and attentive. They are dedicated to helping our users in every way they can. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Selena at the DSers support team really saved my day!! If she hadn't have sorted it out so quickly I would have been pulling my hair out!! Thank you!!

Pets Companions
Royaume-Uni
6 mois d’utilisation de l’application
DSers a répondu 21 février 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

20 février 2024

Very good service from Sherry, we had an issue with the order, but she stayed with me during the whole process and at teh end the issue was solved, great service, kuddos to Sherry

Nudeloom
États-Unis
Environ 2 mois d’utilisation de l’application
DSers a répondu 21 février 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 mars 2024

Special Thanks to Lennon for helping me out. I could't have done this without you :D

MonkeyFlops
Norvège
6 mois d’utilisation de l’application
DSers a répondu 4 mars 2024

Hi,

We are thrilled to see your comment on DSers and our customer service. We will keep improving DSers and our customer service to provide a better dropshipping experience for all users. Feel free to contact us if you have any questions. Happy dropshipping with DSers!

DSers Team

3 avril 2024

Had a issue however contacted support was very helpful help me resolve my issue very professional and courteous and patient thanks a great support

Jedens House of Swag
États-Unis
7 jours d’utilisation de l’application
DSers a répondu 6 avril 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

11 février 2024

Fantastic service, helped me a lot on how to solve many problems that would have taken me two days alone. I couldn't have had better service. Best customer service ever

My Store
Irlande
3 mois d’utilisation de l’application
DSers a répondu 16 février 2024

Hi,

We really appreciate your review of our customer service. Our customer service team is always available to answer any of your questions. Don't hesitate to contact us again if you have any questions. Happy dropshipping with DSers!

DSers Team

7 mars 2024

I'm a fresh kid to drop shipping and was having so many hiccups aligning my orders from Shopify to AliExpress - I was somewhat confused but out of no where like an angel was Jully she was kind, caring, understanding, and took great action in fixing the matter at hand.

Jully rescued me with that jug of water when I needed her most.

I'd greatly recommend anyone to work with Jully 24/7.

She's amazing and deserve kudos from her supervisor or manager.

Jully saved my day like a bag of cash.

Thanks a mil team wonder!

Shoporifik
Jamaïque
21 jours d’utilisation de l’application
DSers a répondu 10 mars 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team

29 avril 2024

Fantastic experience! In order to solve my problem, Vivian was really educated and helpful.

Throughout the conversation, Vivian was cordial and swift in her problem-solving.

I searched for a solution on Shopify for a full thirty minutes, but after giving up and attempting the chat feature, I was able to find the answer to my issue in five minutes.

My Store
États-Unis
3 jours d’utilisation de l’application
DSers a répondu 5 mai 2024

Hi there!

Thank you for your high quality review
We make it a point to be known for dropshipping tool & 24/7 customer service.
We're happy to see our support team could help all of problems you met with DSers in time
Please feel free to share your questions with our support team if you have any doubts with DSers, we will try our best to help you out there

DSers team